Bent Alu Macbook Battery Cover

Discussion in 'MacBook' started by DPB17, Apr 29, 2009.

  1. DPB17 macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    Ireland, unfortunately.
    #1
    Why does this sort of stuff happen to me?:confused::confused::(

    (Sorry for the bad image quality)
     

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  2. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #2
    I have this too..

    Kinda felt like dealing with it (even though the previous one I had was fine) because it's not worth it to go through the trouble.
     
  3. DPB17 thread starter macrumors 6502

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    Jul 29, 2008
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    #3
    You just feel hard done by, don't you?
     
  4. Jamesl94 macrumors regular

    Joined:
    Apr 8, 2009
    #4
    I had a Unibody that the battery cover came up about 1mm, I took it back to apple, they gave me a brand new one, said sorry and gave me 20% off my next purchase.
     
  5. DPB17 thread starter macrumors 6502

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    Jul 29, 2008
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    #5
    Nice one.
     
  6. MedHead macrumors regular

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    Mar 2, 2009
    Location:
    Cork, Ireland
    #6
    This seems to be a complaint a few people have had, while apple is replacing them now i really hope battery covers become the cracked palmrests of the Alu MacBooks...that'd really suck. Like i hope that they dont get looser over time etc.
     
  7. J&JPolangin macrumors 68030

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    Jul 5, 2008
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    Thule GL @ the TOW
    #7
    ...:apple: needs to make their laptops with Ti frames and carbon bodies, strength, light weight and long term durability - now there's a MB/MBP I'd buy!
     
  8. MedHead macrumors regular

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    Mar 2, 2009
    Location:
    Cork, Ireland
    #8
    Ah but then they lose the whole unibody form factor which from people I've talked to seems to be a big draw to the macbook line, that said the fact that the people i talk to are aware of the fact that the laptops are made of a single piece of alu probably indicates a touch of fanboy-itis ! :p
     
  9. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #9
    Just call Apple Care and they will send you a new cover in the mail, just like that. I did and it solved my problem.
     
  10. DPB17 thread starter macrumors 6502

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    #10
    It can't possibly be that easy?
     
  11. michael.lauden macrumors 68020

    michael.lauden

    Joined:
    Dec 25, 2008
    #11
    or you could just buy one from a repair site if Apple doesn't cover it...
     
  12. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #12
    It's just that easy. I did it back at the end of December. They will cover it at no extra cost for you.
     
  13. DPB17 thread starter macrumors 6502

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  14. VSMacOne macrumors 601

    VSMacOne

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    Oct 18, 2008
    #14
    Nope. At least I didn't have to. If they ask for it back, it will be AFTER you get the new one, but I highly doubt it!!
    Just be nice but firm and make sure they know you're talking about the battery COVER for a Unibody Macbook. Good luck! It should be hassle free!
     
  15. DPB17 thread starter macrumors 6502

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    #15
    Nice but firm is usually key for dealing with Apple phone ppl
     
  16. VSMacOne macrumors 601

    VSMacOne

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    Oct 18, 2008
    #16
    They are great to deal with. I haven't had ANY problems so far with their customer service.
     
  17. DPB17 thread starter macrumors 6502

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    #17
    i have had to send back my 3g and i have become quite fond of the service given by apple
     
  18. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #18
    Cool! Well i hope this will be just as pleasant of an experience :D
    Keep us posted!
     
  19. pellets007 macrumors 6502a

    pellets007

    Joined:
    Jan 28, 2009
    Location:
    New York
    #19
    Yup, I just asked for a new battery door, and they sent it. It made the problem a little bit more bearable. But I sent it in on Monday (and I would have had it yesterday if I was home!) and should get it today. I hope the issue is fixed, it was a quick turn-around none-the-less.
     
  20. DPB17 thread starter macrumors 6502

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    #20
    Just called them today and they said one would shipped out straight away and to expect it tomorrow!?!?!!
     
  21. Darkroom Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #21
    same thing with mine. i guess it was really the only thing wrong with my refurb i received 2 weeks ago, and since i was just happy it wasn't really loose like others have received it didn't bother me too much. now, however, its kinda getting to me since i hear the cover shifting every time i place the macbook on a desk.

    it's fine in the middle, but seems warped or bent about a millimeter on both ends. i think i'll call them today and hope they'll send me a new one as well.

    [EDIT] just spent 45 minutes (!!!) on the phone with apple, 3 service reps, and it's a no-go. they "can not" send me a replacement because apparently this is a "potentially serious" issue and it needs to be checked out in person by an apple tech... pfff... i even gave them the address of this thread so they could see the images and previous testimonials and the answer was still no. it's a billable part: $40! so to those of you who were lucky enough to be sent a replacement part with no questions asked, i salut you. :confused:
     

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  22. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #22
    I guess it depends on the rep you get.

    After reading that VSMacOne was able to get a replacement, I think I'm going to try and get one as well.

    I'll let you guys know how it turns out.
     
  23. Darkroom Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #23
    yes let us know... and if your rep sends you one, get them to send me one too :rolleyes:
     
  24. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #24
    Yeah that's pretty awesome!!

    just call again and get somebody else. there's NO REASON for them not to send you one.
     
  25. DPB17 thread starter macrumors 6502

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    Jul 29, 2008
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    Ireland, unfortunately.
    #25
    I was swapping in some new RAM I got and somehow managed to get the cover nearly perfect again!
    When I get the new one from Apple I might sell it on eBay for like $15. And to the guy who can't get one off them, you should just keep calling and try and get a lady, they are usually easier to deal with in my experience and try not to get too angry with them.
     

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