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Bent/Cracked 6 Plus

H

HoosBruce

macrumors 6502a
Original poster
Oct 21, 2013
783
591
Let me start off by saying that in no way were either of these issues caused by a fault in the phone nor am I blaming Apple. These were my own fault, and my negligence. Also, I have always had AppleCare+, but since I bought this 6+ on Swappa and was only going to have it for less than a year I kind of forgot about it and do not have AppleCare on this phone. Anyways...

I dropped my 6 plus about 3 months ago (has an Apple leather case and a screen protector on it, but they won't protect it in these cases) and it landed right on the screen and cracked it from bottom left to top right. It worked perfectly fine and wasn't even a big deal to me so I left it. This past week while in New Orleans I was pretty drunk and happened to sit on the phone very hard apparently (phone was in back pocket) and bent it very badly and shattered much of the screen. The right part of it is now raised from the phone, part of it is jagged and sticking up, and I can see where the glue is showing under the screen on that side.

My question is what are my options? I took it to the Apple Store and they said it obviously wouldn't be a repair but a replacement, but I'd have to wait for a technician and I didn't have time that day. Does anyone have experience with this situation? How much will I be paying for this and what should I do in this case? Thanks guys. RIP 6 Plus...
 

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Bummer. But why would Apple have made you wait for a technician just for them to replace the phone with a unit out of a white box? Also, they didn't tell you the cost to replace it?
 
cost is going to be expensive.

i'm starting to think that all the bent cases are iphone users not used to the big screens. i don't get why you'd put your phone under your ass... but you were drunk...

the replacement will either cost 300$+ or you'll have to buy another one completely brand new i'm guessing.

lesson learned huh? :eek:
 
puma1552 said:
Bummer. But why would Apple have made you wait for a technician just for them to replace the phone with a unit out of a white box? Also, they didn't tell you the cost to replace it?
Click to expand...


They did not, and I was dumb to not think to ask. Just slipped my mind.

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iosxuser said:
cost is going to be expensive.



i'm starting to think that all the bent cases are iphone users not used to the big screens. i don't get why you'd put your phone under your ass... but you were drunk...



the replacement will either cost 300$+ or you'll have to buy another one completely brand new i'm guessing.



lesson learned huh? :eek:
Click to expand...


I always put it back there bc it does not fit up front especially when sitting down. Or at least it does not fit comfortably or very well at all. In fact the first time I dropped it was bc I had it in the front pocket and it slipped out when getting out of the car. Normally I have it in the back and take it out to sit down, but I obviously forgot lol.
 
you could temporary buy a cheap ass android phone on craigslist and wait for the 6s which might fix this whole bendingness.

(the plus will still bend if you sit on it) even the galaxy note 4 would bend in that scenario. lol
 
iosxuser said:
you could temporary buy a cheap ass android phone on craigslist and wait for the 6s which might fix this whole bendingness.

(the plus will still bend if you sit on it) even the galaxy note 4 would bend in that scenario. lol
Click to expand...

There is not 'beningness' to fix. Op fessed up to why this happened and is looking for some options.
 
Got the replacement in today. Everything is working great so far! It was $329 plus $29 overnight shipping. No Apple Store nearby and needed it immediately.
 
HenryDJP said:
Greatness!! Did you get the Applecare Plus on the replacement? Or were you allowed to?
Click to expand...


Didn't and can't. Got an otterbox commuter and a tempered glass screen protector for this one though lol.

Love the apple leather case but it does not provide enough protection for me.
 
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