So I had a second iPhone 6+ on order at AT&T after they cancelled my first one. I've been waiting over 6 weeks. I signed up for alerts on iLiveNow a couple of days ago and was stoked to get a email today at lunch saying my model 6+ SG 128G was in stock right around the corner at the Apple store. I rush over there and the sales person sets me up and transfers my service to the new phone. We open the box, a quick inspection shows that it has a slight bend in it.
I point this out to the sales person who quickly acknowledges it and goes around to show it to some other co-workers and manager. After about 5 minutes she comes back with another one and apologizes. She said her and co-workers were completely floored when they saw this.
So I inspect the new one which looks completely fine. As another observation, there were dozens of display phones there. I checked out at least 3 or 4 closely all of which looked fine.
I have no idea how common this is, but I find it hard to believe that it is as rare as some are trying to make it out to be. Quite frankly, if not for being aware of the issue through all of the experiences posted on this forum, I probably would not have noticed until some later point and would have been like one of the dozen other, "I don't know how my phone bent, I didn't do anthing to bend it" people.
Some other obsevations, the Apple sales person was extremely apologetic and said they have to do a complete right up on the phone and send it back. That was good to here because this raises the awareness of the issue to Apple. In addition, I believe the sales people and manager that saw this will certainly be more sympathetic (at least at that store) when someone comes in with a bent phone.
My own thoughts on this experience are that either the design is overly delicate where the phone can bend event at some point during the manufacturing process (and thus presumably at some later point after purchase as well), or some workers at FoxxConn are intentionally bending some of these. In addition, seeing that this was a newly received phone just today, it is obvious there is no supposed "secret fix".
I point this out to the sales person who quickly acknowledges it and goes around to show it to some other co-workers and manager. After about 5 minutes she comes back with another one and apologizes. She said her and co-workers were completely floored when they saw this.
So I inspect the new one which looks completely fine. As another observation, there were dozens of display phones there. I checked out at least 3 or 4 closely all of which looked fine.
I have no idea how common this is, but I find it hard to believe that it is as rare as some are trying to make it out to be. Quite frankly, if not for being aware of the issue through all of the experiences posted on this forum, I probably would not have noticed until some later point and would have been like one of the dozen other, "I don't know how my phone bent, I didn't do anthing to bend it" people.
Some other obsevations, the Apple sales person was extremely apologetic and said they have to do a complete right up on the phone and send it back. That was good to here because this raises the awareness of the issue to Apple. In addition, I believe the sales people and manager that saw this will certainly be more sympathetic (at least at that store) when someone comes in with a bent phone.
My own thoughts on this experience are that either the design is overly delicate where the phone can bend event at some point during the manufacturing process (and thus presumably at some later point after purchase as well), or some workers at FoxxConn are intentionally bending some of these. In addition, seeing that this was a newly received phone just today, it is obvious there is no supposed "secret fix".
