Best Buy Apple Repair??

[cciliberto33]

I live near a local best buy that has an apple store inside it. Saying this will they be able to fix a broken key on my macbook free of charge??

EDIT: I have extended apple care

 

[aristobrat]

Chances are, no. The store may have an Apple table setup, but it's not an actual Apple Retail Store with Apple's own technicians and stuff.

If you don't have a "real" Apple Retail Store nearby, you can call 1-800-APL-CARE and they should be able to help out.

(And if you do have a real store nearby, don't forget to reserve a free appt. for the Genius Bar online before you go in!!!! The Genius Bars are busy!)

 

[cciliberto33]

Chances are, no. The store may have an Apple table setup, but it's not an actual Apple Retail Store with Apple's own technicians and stuff.

If you don't have a "real" Apple Retail Store nearby, you can call 1-800-APL-CARE and they should be able to help out.

(And if you do have a real store nearby, don't forget to reserve a free appt. for the Genius Bar online before you go in!!!! The Genius Bars are busy!)

grrrr I have to send it out for a stupid simple key mechanism malfunction..... I'll call best buy up see if they will or not

EDIT: Best Buy rejected me so I have to send this in for 1-2 weeks for a piece of plastic worth 3 cents to make not one store carries this is bs

 

[thegoldenmackid]

Umm... Best Buy def. will ship it out, as do most big box stores that carry Apple's products (Fry's, the late Compusa)...

 

[aristobrat]

EDIT: Best Buy rejected me so I have to send this in for 1-2 weeks for a piece of plastic worth 3 cents to make not one store carries this is bs

Have you actually ever sent anything into Apple for a simple repair before?

The only reason I ask is because when I did, I called them Monday early afternoon, they had a box (for me to put my laptop in) overnighted to me by the next morning. I used my notebook during the day Tuesday, dropping it off at DHL Tuesday night. They got it, fixed it, and shipped it back Wednesday. I received it Thursday morning.

From Tuesday afternoon to Thursday morning, it wasn't even gone 48 hours.

 

[cciliberto33]

Okay one more thing, there is a local apple store called macoutfitters. They seem pretty legit to me I'll try that before i ship it in.

 

[ddeadserious]

If it's that big of a deal, why not just buy a $3 key on eBay and fix it yourself?

 

[slpdLoad]

To be able to order Apple parts and do repairs in-house under warranty, they need to be an "Apple Authorized Service Provider."

Best Buy is not such a place, but your local store may be.

 

[cciliberto33]

To be able to order Apple parts and do repairs in-house under warranty, they need to be an "Apple Authorized Service Provider."

Best Buy is not such a place, but your local store may be.

Yes, by the looks of it they are they been doing this since 1991 I'll call in and do an update

 

[cciliberto33]

Update

Apparently no one wants to carry my MacBook Aluminum parts anymore so i have to send it in for about 1 week good bye mac i hardly knew ye.