Best Buy Apple Repair??

Discussion in 'Buying Tips and Advice' started by cciliberto33, Jun 30, 2009.

  1. cciliberto33 macrumors regular

    Joined:
    Apr 5, 2009
    #1
    I live near a local best buy that has an apple store inside it. Saying this will they be able to fix a broken key on my macbook free of charge??:confused:

    EDIT: I have extended apple care
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    Chances are, no. The store may have an Apple table setup, but it's not an actual Apple Retail Store with Apple's own technicians and stuff.

    If you don't have a "real" Apple Retail Store nearby, you can call 1-800-APL-CARE and they should be able to help out.

    (And if you do have a real store nearby, don't forget to reserve a free appt. for the Genius Bar online before you go in!!!! The Genius Bars are busy!)
     
  3. cciliberto33 thread starter macrumors regular

    Joined:
    Apr 5, 2009
    #3
    grrrr I have to send it out for a stupid simple key mechanism malfunction..... I'll call best buy up see if they will or not

    EDIT: Best Buy rejected me so I have to send this in for 1-2 weeks for a piece of plastic worth 3 cents to make not one store carries this is bs
     
  4. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #4
    Umm... Best Buy def. will ship it out, as do most big box stores that carry Apple's products (Fry's, the late Compusa)...
     
  5. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #5
    Have you actually ever sent anything into Apple for a simple repair before?

    The only reason I ask is because when I did, I called them Monday early afternoon, they had a box (for me to put my laptop in) overnighted to me by the next morning. I used my notebook during the day Tuesday, dropping it off at DHL Tuesday night. They got it, fixed it, and shipped it back Wednesday. I received it Thursday morning.

    From Tuesday afternoon to Thursday morning, it wasn't even gone 48 hours.
     
  6. cciliberto33 thread starter macrumors regular

    Joined:
    Apr 5, 2009
    #6
    Okay one more thing, there is a local apple store called macoutfitters. They seem pretty legit to me I'll try that before i ship it in.
     
  7. ddeadserious macrumors 6502a

    ddeadserious

    Joined:
    Jul 28, 2008
    Location:
    Plymouth, MI
    #7
    If it's that big of a deal, why not just buy a $3 key on eBay and fix it yourself?
     
  8. slpdLoad macrumors 6502a

    slpdLoad

    Joined:
    Jun 10, 2009
    #8
    To be able to order Apple parts and do repairs in-house under warranty, they need to be an "Apple Authorized Service Provider."

    Best Buy is not such a place, but your local store may be.
     
  9. cciliberto33 thread starter macrumors regular

    Joined:
    Apr 5, 2009
    #9

    Yes, by the looks of it they are they been doing this since 1991 I'll call in and do an update
     
  10. cciliberto33 thread starter macrumors regular

    Joined:
    Apr 5, 2009
    #10
    Update

    Apparently no one wants to carry my MacBook Aluminum parts anymore so i have to send it in for about 1 week good bye mac i hardly knew ye.
     

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