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I was told the same thing at Best Buy. My carrier is AT&T so I bought an AT&T compatible watch. I thought if you plan on using LTE on the watch it had to be the same carrier as your iPhone?
I don’t think the watches are carrier specific at all....
 
I don’t think the watches are carrier specific at all....
No, but they are region specific - supporting different LTE bands in different regions.

You can't have your watch on one carrier and your iPhone on another carrier. They'll only activate the watch on the same account as a second line - but sharing the same phone number (though you'll see a second phone number listed for the watch - seems that's how they have to do the number sharing setup in their switch.
 
Just my take on Best Buy in general:

I actually really like Best Buy and they have some competitive prices, they price match almost anything inside the store, and they usually carry the latest tech before other retailers do.

However, their employees are some of the most poorly trained employees inside the store. The Geek squad employees are horribly under trained and are sloppy, with little knowledge about the most basic things.

If it wasn't for Best Buy being one of the biggest tech retailers in the U.S., I would not shop there at all.

Pretty much my experience. My wife and I bought our Apple Watch 3 GPSs at BestBuy because it is 10 mins from our house vs 1 hour away for the nearest Apple Store.

The Best Buy girl, super nice, tried really hard, but didn't realize that there was a non-LTE version of the AW 3. I had to open the Best Buy website to show her. She was cool though and super nice - so I won't say anything bad about her - hopefully our purchase helped her a little. But yeah, horrible experience with Best Buy employees in general with the lack of knowledge. Just grit teeth and try to smile. lol.

Try buying a Chromebook from BestBuy back in the day when they were new. That was an experience. They couldn't figure out why I didn't want the free antivirus software for my Chromebook and looked at me all weird when I said it wouldn't install trying to convince me it would.

Many many years ago when I used to work IT - I've been hired to repair and re-do work that the Geek Squad badly screwed up (and still charged $$$ for).
 
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