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sdwaltz

macrumors 65816
Original poster
Apr 29, 2015
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Indiana
Thread for people who have preordered the 8/8 Plus through Best Buy. Post status/shipping updates here.

I actually ordered a 256gb 8 Plus, Gold, AT&T yesterday through Best Buy - order status says it'll be delivered Friday but I'm questioning if that'll actually be the case. It says the status is "Pre-ordered" and I'll "get it by Friday, Sept 22".
 
After working the iPhone launches at bestbuy for the past few years be prepared to be disappointed. Bestbuy always seems to screw up preorders and we never get enough stock in for our preorders. The only thing that could be different is that the phones dont seem to be as high demand as the past years.
 
So let's just say I have no shipping information by tomorrow or Thursday at the latest - would I be able to walk into Best Buy (or wherever) on Friday and, if they have what I want in-stock, buy the phone in-person and simply cancel my preorder? Or would I run into problems with AT&T if I go that route (I actually bought this phone with Next instead of outright)?

Pardon my massive ignorance on the subject.
 
Since you ordered through Next, just wait until your preorder gets there. If it says Friday, it should come Friday. You will know Thursday night if it has or hasn't shipped.
 
So let's just say I have no shipping information by tomorrow or Thursday at the latest - would I be able to walk into Best Buy (or wherever) on Friday and, if they have what I want in-stock, buy the phone in-person and simply cancel my preorder? Or would I run into problems with AT&T if I go that route (I actually bought this phone with Next instead of outright)?

Pardon my massive ignorance on the subject.

We would have to cancel your order and then be at the mercy of ATT to undo your next upgrade then yes you would be able to get the phone in the store. Most of the time the upgrade almost reverses instantly however due to the influx of activations on Friday it can take some time.
 
Apparently best buy has stock for in store pickup on friday?

That’s the thing - it reads like there will be in store pickup available Friday and shipped phones will be delivered Friday, but part of me feels like Best Buy could be flubbing the availability so people buy/preorder from them instead of Apple or the carriers.

I called BBY and they told me in store pickup reservations were first come first serve and that preordering for in store pickup did not guarantee a phone.
 
So heres how the bestbuy in store pick up works. Our distribution center will sort and send stores a certain number of phones. We have a list in store that shows people that preordered for in store pick up and walk ins. When we get the shipment of phones in we go down the list and match a phone with the name or the preorder. Most of the time we do not get enough units in to fulfill preorders for our online orders much less our walk ins. Any phones that we do have that do not match what customers order will go for sale for our walk in customers. For example if we got in 64GB Gold iPhone 8 for att and no one preordered that device then it goes up for walk ins.
 
That’s the thing - it reads like there will be in store pickup available Friday and shipped phones will be delivered Friday, but part of me feels like Best Buy could be flubbing the availability so people buy/preorder from them instead of Apple or the carriers.

I called BBY and they told me in store pickup reservations were first come first serve and that preordering for in store pickup did not guarantee a phone.

That's the feeling I was getting too.

So heres how the bestbuy in store pick up works. Our distribution center will sort and send stores a certain number of phones. We have a list in store that shows people that preordered for in store pick up and walk ins. When we get the shipment of phones in we go down the list and match a phone with the name or the preorder. Most of the time we do not get enough units in to fulfill preorders for our online orders much less our walk ins. Any phones that we do have that do not match what customers order will go for sale for our walk in customers. For example if we got in 64GB Gold iPhone 8 for att and no one preordered that device then it goes up for walk ins.

And there it is. Thanks for the insight, but just another reason to despise Best Buy and not shop there. Sounds like a recipe to piss people off.
 
That's the feeling I was getting too.



And there it is. Thanks for the insight, but just another reason to despise Best Buy and not shop there. Sounds like a recipe to piss people off.

Yup it happens every year. Target does it as well, in fact they are probably the worst in my opinion. You can search last years post for people waiting weeks for both target and bestbuy.
 
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49b26419197747ece638f0bcbb74efae.jpg


Well, here’s what I’m showing from BBY.

I’m hopeful that the reduced demand for the 8/8 Plus due to the iPhone X will allow get my phone on launch day, but it sounds like maybe I need to take a shot at walking into ATT or Best Buy Friday morning if I don’t get a shipping notification by tomorrow.
 
49b26419197747ece638f0bcbb74efae.jpg


Well, here’s what I’m showing from BBY.

I’m hopeful that the reduced demand for the 8/8 Plus due to the iPhone X will allow get my phone on launch day, but it sounds like maybe I need to take a shot at walking into ATT or Best Buy Friday morning if I don’t get a shipping notification by tomorrow.

I go in tommrow,if you want to message me I can give you a rough estimate of how many phones we have gotten in and you can make a judgment. There is a good chance you will be good since demand doesn’t seem high this year. Heck I was able to order a phone last night and it will be here by next Tuesday.
 
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Yup it happens every year. Target does it as well, in fact they are probably the worst in my opinion. You can search last years post for people waiting weeks for both target and bestbuy.
I go in tommrow,if you want to message me I can give you a rough estimate of how many phones we have gotten in and you can make a judgment. There is a good chance you will be good since demand doesn’t seem high this year. Heck I was able to order a phone last night and it will be here by next Tuesday.

I may very well do that - thank you so much for all the helpful information!
 
Doesn't BestBuy charge more for the iPhones? Why even go through them when you can order through Apple or ATT?
Doesn't BestBuy charge more for the iPhones? Why even go through them when you can order through Apple or ATT?

They do if you pay full price - but if you finance through carriers it’s the same price as if you had done it through the carrier directly.

Literally the ONLY reason I preordered through BBY is because they still showed launch day delivery dates but I’m starting to think I’ve been duped.
 
They do if you pay full price - but if you finance through carriers it’s the same price as if you had done it through the carrier directly.

Literally the ONLY reason I preordered through BBY is because they still showed launch day delivery dates but I’m starting to think I’ve been duped.

But ATT site shows your model still shipping on launch day. Can you cancel that order and reorder from ATT?

IMG_5361.jpg
 
They do if you pay full price - but if you finance through carriers it’s the same price as if you had done it through the carrier directly.

Literally the ONLY reason I preordered through BBY is because they still showed launch day delivery dates but I’m starting to think I’ve been duped.
I recently quit best buy and let me tell you the dates are NEVER true. Order from att
 
But ATT site shows your model still shipping on launch day. Can you cancel that order and reorder from ATT?

View attachment 719168

Wild.

When I checked the other day they were into late Sep/Early Oct thru ATT.

And currently on my app it says “2 day shipping” without a date.
[doublepost=1505873084][/doublepost]Canceled Best Buy preorder, went to ATT to preorder instead, and I’m showing shipping dates for 10/10-10/17.

Crap.

Guess I’ll have to hope to get lucky on Friday.
 
Wild.

When I checked the other day they were into late Sep/Early Oct thru ATT.

And currently on my app it says “2 day shipping” without a date.
[doublepost=1505873084][/doublepost]Canceled Best Buy preorder, went to ATT to preorder instead, and I’m showing shipping dates for 10/10-10/17.

Crap.

Guess I’ll have to hope to get lucky on Friday.

Oh no! How can that be when it clearly shows Sept 22 shipping date. That was from my ATT app as well. When you were going through the ordering process, did it change to October before your review of the order? Hope if that's correct, you can go into the store and find one and cancel that preorder. I feel bad that I said anything. So sorry
 
Oh no! How can that be when it clearly shows Sept 22 shipping date. That was from my ATT app as well. When you were going through the ordering process, did it change to October before your review of the order? Hope if that's correct, you can go into the store and find one and cancel that preorder. I feel bad that I said anything. So sorry

Apple site shows 9/26. Might be worth it to cancel ATT and re order from them. Not telling you to do that, but it is sooner and Apple is the best to order from imo and if they say a date, thats what it will be. Some even get them sooner when Apple ships. Good luck to you. That's crappy of ATT to do! :mad:

IMG_5362.jpg
 
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Oh no! How can that be when it clearly shows Sept 22 shipping date. That was from my ATT app as well. When you were going through the ordering process, did it change to October before your review of the order? Hope if that's correct, you can go into the store and find one and cancel that preorder. I feel bad that I said anything. So sorry

Do NOT feel bad - that was my call. You were just trying to help.

And sadly, I can’t ever use Apple.com to preorder with my current wireless setup. Even at age 28 I still am on my parents’ (grandfathered true unlimited) family plan and simply pay my portion...my dad’s credit card billing address is his PO box, Apple won’t let you specify a different shipping address (already checked), and Apple WILL NOT mail the phone to a PO Box.


[doublepost=1505878377][/doublepost]
That phone is still showing 9.22 on att.com

On mine it’s showing 10/10-10/17. Weird that it’s showing different dates for everyone who was good enough to check.
 
Ordered a iPhone 8 Plus 256 AT&T on Sunday for in-store pickup for release day. Not holding my breath tho, if it takes a couple weeks to get one I may just cancel and wait longer for X. Only reason for ordering at Best Buy was reward and gift card.
 
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