Imola Ghost
macrumors 65816
When I bought my 13" MBP back in June of 2009, I also purchased Best Buy Performance Service Plan. It includes the replacement of the battery should it fail and this one has about 2.5 years later.
Upon calling Best Buy which was very easy and they are/were great to work with. I ended up getting them to send me a new battery however no one can tell me whether this new replacement battery is mercury-free, I see that it is Pb-Free on the actual battery but I don't see that it's mercury-free.
I do not mind having a comparable replacement battery but I do feel that if it is NOT mercury-free then it does not meet the manufacturers specifications. I've sent them an email and they could not tell me other than to call a certain number which I did but even she could not tell me. I've searched online about this battery and came back with nothing.
Their warranty is states.
Here is a link to the battery they are replacing it with although they sent me the wrong battery! Here's what they sent:
http://www.partstore.com/Part/AE+Select/AE+Select/GSA1185A/New.aspx
Upon calling Best Buy which was very easy and they are/were great to work with. I ended up getting them to send me a new battery however no one can tell me whether this new replacement battery is mercury-free, I see that it is Pb-Free on the actual battery but I don't see that it's mercury-free.
I do not mind having a comparable replacement battery but I do feel that if it is NOT mercury-free then it does not meet the manufacturers specifications. I've sent them an email and they could not tell me other than to call a certain number which I did but even she could not tell me. I've searched online about this battery and came back with nothing.
Their warranty is states.
Replacement parts or products may be new or rebuilt to meet the manufacturer’s specifications of the origi- nal product at our discretion. Our obligations under this Plan will be fulfilled in their entirety if we re- place your product with a new or refurbished product or issue you a voucher or gift card for replacement value of your product pursuant to these terms and conditions.
Here is a link to the battery they are replacing it with although they sent me the wrong battery! Here's what they sent:
http://www.partstore.com/Part/AE+Select/AE+Select/GSA1185A/New.aspx