holy crap, some of this is nuts. first off, i work at Best Buy (temporarily) in the pc department and i am excited as hell about the mac minis coming in. we have one that we are setting up with a 21.3" Samsung LCD and in the couple minutes we were testing it, it looks great. i took the crappy training but i'd rather do the hands on approach like most everyone would. some people here are complaining about employees won't know everything about the machines, OS X, and how to do everything in the operating system to show the benefits of a mac. that's completely true. i'm also sure that if i asked everyone of you to give me a tour of Solaris, Knoppix, BSD, Windows Server 2003 and NetWare you'd have no trouble at all doing so (<--Note: This is sarcasm) the truth is most people hang on to their operating systems of choice for life and haven't gotten enough hands on use on the multitude that are out there to give good apples-to-apples comparisons. btw, if anyone here wants to give me that feature filled tour of Solaris compared to OS X and IRIX let me know.
i am a windows user but i want to take another spin at a mac, one that isn't really expensive (c'mon guys you know that apples 'good' computers are a little salty, even if it's worth it) and the mini looks like a great option for me. but most people who come in to BB want a computer like their XXXX (sister, son, brother, uncle, friend, niece. etc.) have because they've used it and it's familiar to them. it's normally a windows-based machine because 95% of the world is using windows at the moment and they've used it before. change apparently is the enemy for a lot of people, even if you show the benefits people will still go with what they know.
i'm hoping the minis do well, i'm hoping the exposure in the stores helps employees and customers learn about macs. i'm not saying one is better than the other, that's a matter for windows and mac fanboys to argue about on the internet; or for someone looking to make a computer purchase educating themselves as to which operating system fits their needs and will do whatever crap they need it to do. that's all a computer is for anyways.