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Best Buy Trade-in: Data Wipe?

J

jipajappa

macrumors newbie
Original poster
Jan 5, 2013
4
0
Hi all,

I just traded in my iPhone 4 to best buy and I'm kind of freaking out because I realized that I stupidly did not delete my data from the phone. Does anyone know what process they go through to wipe the phone? (i.e. will some Best Buy employee or whoever they sell the refurbished phone to be able to access my data?). Any help would be appreciated.
 
We're talking about Best Buy here, so who knows what might happen. If your phone wasn't password protected then theoretically, yes, they'll have access to all your data. Shame on you for being so careless.
 
Anyone have any experience with this? Is there anything I can do at this point to ensure that my data is wiped? (Long shot, I know).
 
Up here in Canada, store policy is that the phone HAS to be wiped. We actually have to wipe it ourselves and show the customer that the phone is wiped. Then we sign off on it. If we don't and it ends up back at the processing place not wiped, we get in deep dodo
 
walie said:
Up here in Canada, store policy is that the phone HAS to be wiped. We actually have to wipe it ourselves and show the customer that the phone is wiped. Then we sign off on it. If we don't and it ends up back at the processing place not wiped, we get in deep dodo
Click to expand...

Thanks for the info. Anyone know if this is the policy everywhere?
 
When i sold mine to BB i had iOS7 on it and had trouble wiping it. i WOULD NOT LEAVE the store till is was wiped. Only thing that worked was logging into iCloud and doing a remote wipe. The BB guy even said "yea man, id wipe mine too before ever turing it in."
 
Best Buy policy is to wipe it. They set it to reset and handed it back to me to hit the button. The sales guy told me they have to do it or they get in trouble. Whether or not they actually do outside of my situation, I do not know, but mine was.
 
They probably wiped it... after they went through everything and had some fun at your expense!
 
When we traded my wife's in the employee had me wipe it right after we got the new phone activated and her data on the new phone from iCloud. He made sure the process was complete before he took it for good.

Have you tried calling the store?
 
Fusion79 said:
Have you tried calling the store?
Click to expand...

Seriously.

No offense OP, but first thing you should have done upon realizing you didn't wipe the phone was go straight to the store and talk to the person you turned your phone in to in order to get the phone back and verify it was wiped.
 
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