iPhone 11 Pro Best place to buy iPhone 11 pro? Amazon vs Apple?

[darwichee90]

Hi,

Im from EU, so Amazon.de is giving 2 years warranty for the iPhone according to the chat, meanwhile Apple only gives 1 year.

Where would you guys buy from and why? How is Amazon when it comes to repair? Do they repair or send you new device like Apple often do?

 

[darwichee90]

No one ?

 

[bsmr]

Apple. Last time I bought an apple device through amazon it was very very hard to send it back.
No issues with sending back when buying at apple directly.

 

[chscag]

Amazon does not repair Apple devices, however, they do have a return policy. That's here in the US. You would need to contact Amazon customer service in the EU and ask them.

 

[austyn23]

Always Amazon for me; if you have any problem in 2 years, they will send you a new unit or 100% money refund; they do not repair anything, as Apple does.

I sent back a 23 month old macbook pro with battery issues and had received the 100% of what I paid in 2017...

Of course, don't abuse on that.

 

[Zahni]

Where is the problem? Buy it from Amazon and call Apple if you had a problem.
EU warranty law always apply. If you buy Apple Care+ after, you have no problems at all with Apple.
Amazon in Germany offers an 5 month part payment for free.

 

[djransom]

I chose Best Buy since they're still offering the AT&T Next yearly upgrade.

 

[KnightPawn]

Im from EU, so Amazon.de is giving 2 years warranty for the iPhone according to the chat, meanwhile Apple only gives 1 year.

Hey man, just so you're aware if you buy it from Apple they also support you for 2 years. Maybe more. That's not a gesture of good will that EU consumer law. I've had to wield that bit of paperwork a few times to get my Airpods fixed.

Apple Products and Consumer Laws in the United Kingdom

In the UK they actually cover you up to 5 years after purchase. Amazon would do this also. But if you buy from Amazon and develop any faults you need to go back to Amazon. This is why I pick Apple as I can book an appointment and walk into a store rather than send stuff off.

I'm sure there would be something similar in place for you German guys and girls.