Hey all, Typically I have family and friends who ask me to help them with their computers and it would save a lot of time if I could remote control their machines rather than trying to help them over the phone. Ideally I'm looking for a Mac based remote control app that has no-brainer client installation on Mac or PCs. One that's reliable, and can navigate through firewalls. It shouldn't take longer to troubleshoot the installation compared to fixing the actual problem. I don't mind buying the app if it's reasonably priced (<$200) but I don't want to pay for per client licensing. I've been searching online for some software but haven't had any luck so far. I'm hoping one of my friends at macumours.com might have some suggestions. Thanks in advance.