Best way to contact apple about nvidia problem?

[tjl05003]

I'm pretty certain that I'm experiencing the faulty gpu problem that 2008 macbook pros are known to have. I don't have applecare and I'm trying to avoid going to the nearest apple store, which is about an hour away. How can I get in touch with some support people without paying the $50 one-time fee for the privilege of speaking with a human being?

 

[reclusive46]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

I'm pretty certain that I'm experiencing the faulty gpu problem that 2008 macbook pros are known to have. I don't have applecare and I'm trying to avoid going to the nearest apple store, which is about an hour away. How can I get in touch with some support people without paying the $50 one-time fee for the privilege of speaking with a human being?

You don't have to pay for hardware faults. That's just for software issues. Go call Apple Care.

 

[sweetbrat]

Call Customer Service. Explain your problem and that you think it's related to the nvidia issue. They'll tell you what to do.

 

[snaky69]

I'm pretty certain that I'm experiencing the faulty gpu problem that 2008 macbook pros are known to have. I don't have applecare and I'm trying to avoid going to the nearest apple store, which is about an hour away. How can I get in touch with some support people without paying the $50 one-time fee for the privilege of speaking with a human being?

Even if you call Apple you'll have to bring it in or ship it to them for testing, it has to fail a specific test in front of a genius for your extended warranty to work.