Best way to contact apple about nvidia problem?

Discussion in 'MacBook Pro' started by tjl05003, Sep 23, 2011.

  1. tjl05003 macrumors newbie

    Sep 3, 2011
    I'm pretty certain that I'm experiencing the faulty gpu problem that 2008 macbook pros are known to have. I don't have applecare and I'm trying to avoid going to the nearest apple store, which is about an hour away. How can I get in touch with some support people without paying the $50 one-time fee for the privilege of speaking with a human being?
  2. reclusive46 macrumors 65816


    Apr 14, 2011
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

    You don't have to pay for hardware faults. That's just for software issues. Go call Apple Care.
  3. sweetbrat macrumors 65816


    Jun 17, 2009
    Redford, MI
    Call Customer Service. Explain your problem and that you think it's related to the nvidia issue. They'll tell you what to do.
  4. snaky69 macrumors 603

    Mar 14, 2008
    Even if you call Apple you'll have to bring it in or ship it to them for testing, it has to fail a specific test in front of a genius for your extended warranty to work.

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