Best way to contact apple about nvidia problem?

Discussion in 'MacBook Pro' started by tjl05003, Sep 23, 2011.

  1. tjl05003 macrumors newbie

    Joined:
    Sep 3, 2011
    #1
    I'm pretty certain that I'm experiencing the faulty gpu problem that 2008 macbook pros are known to have. I don't have applecare and I'm trying to avoid going to the nearest apple store, which is about an hour away. How can I get in touch with some support people without paying the $50 one-time fee for the privilege of speaking with a human being?
     
  2. reclusive46 macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

    You don't have to pay for hardware faults. That's just for software issues. Go call Apple Care.
     
  3. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #3
    Call Customer Service. Explain your problem and that you think it's related to the nvidia issue. They'll tell you what to do.
     
  4. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #4
    Even if you call Apple you'll have to bring it in or ship it to them for testing, it has to fail a specific test in front of a genius for your extended warranty to work.
     

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