I appologize in advance for the novel, but here goes: I've only ever owned one cell phone (SE47 "Slider") on the Verizon network. The 2 year contract is up in June. I want to switch to Cingular (we've had some bad Verizon experiances) on a family plan, probably the cheapest (550 minutes), which I will share with my Mom (we currently have 400 minutes split between us). I really want the SLVR because my Ipod is broken, and it looks like a great phone, despite some of the problems I have heard about it. My other phone option is to wait for the V3i, which, according to the guy at the Cingular store is supposed to come out at the end of May, but should be a month late (his words). I've decided that unless there is a miracle, the V3i will be outside my price range. At BestBuy right now there is a deal on the SLVR- $99.99 with a 2 year contract. From Cingular with the same plan the SLVR is $199.99. I assume that there is a *possibility* of a pricedrop from Cingular on the SLVR in the near future, but that is only a guess. So, finally, to my question: If I buy from BestBuy, is Cingular still responsible for the phone? I.E, if it breaks, who do I run to? I wonder because my current phone had to be replaced (for $50!) because the screen cracked on its own (honestly I don't know how), and now the battery only holds a half hour charge. (My mom's had to be replaced because of a faulty battery as well...another $50) On a final note (this is it, I promise!) does anyone have any reason why I shouldn't buy this phone? This will last me two years, and I want to make sure I get the best possible phone.