Bb has a 14 day return policy no questions asked. They automatically reduce the price by 100 to 150 for resale after they thoroughly check for damage etc. Plus they recently emailed a coupon cutting open box prices by another $100 . I was in bb on saturday and they had a bunch of 11 inch airs that were returned -- too small. They had one 13 inch air But two base 2011 13 inch mbp, the one just before the latest speed bump. Perfect condiotion in box. Got it for a steal, $800. Has full apple warranty and 14 day return. Im taking it to the genius on tuesday to downgrade from lion to snow leopard so i can use certain sw not compatible with lion. Bottom line: if you are in the market for a mbp check open box deal at bb.