BetterTouchTool issue

Discussion in 'Mac Apps and Mac App Store' started by 3bs, Jun 28, 2012.

  1. 3bs macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #1
    I just started using a new Mac and I can't get the feature where you can set a gesture to open a app/file/script to work. I tried different gestures, files and folders. I select them but then it just stays blank next to the gesture. It worked great on my late 2010 MBA.
     
  2. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #2
    Any ideas? Still haven't managed to get it to work.
     
  3. Fuzzi, Jul 1, 2012
    Last edited: Jul 1, 2012

    Fuzzi macrumors member

    Joined:
    Sep 5, 2009
    #3
    Hi, BTT dev here ;-)
    There seems to be a bug with this feature, I'm currently investigating what's causing this on some systems.

    //edit: would be great if you'd use the "Report a bug/feedback" feature from the BTT menubar icon, this will give me some more information about your system. If you do so please add your username to the comment so I know it's you :)
     
  4. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #4
    Just sent one. I'd appreciate any help. I loved using this feature on my previous Mac which was a late 2010 11" MBA running 10.7.4. Now I'm on a mid 2012 11" MBA running 10.7.4.
     
  5. P0stalTek macrumors 6502

    P0stalTek

    Joined:
    Feb 25, 2011
    #5
    Since there is a BTT developer here.. I have a seemingly silly question to ask you: How on earth do I make BTT automatically load on startup?? :confused:

    Thanks ahead of time.
     
  6. 3bs thread starter macrumors 603

    3bs

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    #6
    Open BTT > click on Basic Settings at the top > select Launch BTT at startup.
     
  7. P0stalTek, Jul 1, 2012
    Last edited: Jul 1, 2012

    P0stalTek macrumors 6502

    P0stalTek

    Joined:
    Feb 25, 2011
    #7
    Thank you so much. For some reason, I could not find that stupid setting. I love your application, keep up the great work. I also purchased BetterSnapTool as a Windows convert. ;)

    EDIT: Just noticed it was the OP that helped me, thanks to you. The rest of the comment was directed at the BTT developer that posted in response to ya. Sorry for the confusion.
     
  8. Fuzzi macrumors member

    Joined:
    Sep 5, 2009
    #8
    thanks! I think I was able to track down the bug. I'll send you a version to test soon.
     
  9. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #9
    Great. Thank you
     
  10. Jynto macrumors 6502

    Jynto

    Joined:
    Jan 16, 2012
    Location:
    Nottingham, UK
    #10
    As possible workaround, you could set the mouse gesture to perform a keyboard shortcut (one that you don't use for anything else) and use Spark (or a similar utility) to set that keyboard shortcut to open that app.
     
  11. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #11
    Thanks for telling me about Spark! I'll use it until I hear back from the BTT dev.
     
  12. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
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    #12
    Don't mean to rush you but do when do you think you can send it to me?
     
  13. kobyh15 macrumors 6502a

    Joined:
    Jan 29, 2011
    #13
    Having the same problem as well! It worked fine until I recently did a clean install of Lion to get ready for Mountain Lion later this month. After the clean install I cannot get BTT to open an app! It was one of my favorite features because I never had to click any icons. It's much more convenient and much quicker. I will send a bug report as well with my username attached. Keep up the good work!
     
  14. 3bs thread starter macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #14
    I'm not happy to see you're having the same problem but it's good to know that it's not something wrong with my computer specifically. I hope the dev replies soon. I miss this feature.
     
  15. kobyh15 macrumors 6502a

    Joined:
    Jan 29, 2011
    #15
    Me too. Hopefully they can figure it out soon! I'd like to get it resolved.
     

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