Beware - Newer AmazonBasics lightning cables are rubbish

Discussion in 'iPhone Accessories' started by jeremysteele, Mar 19, 2016.

  1. jeremysteele, Mar 19, 2016
    Last edited: Mar 19, 2016

    jeremysteele macrumors 6502

    Joined:
    Jul 13, 2011
    #1
    Hey all,

    I have an iPhone 5s. The original Apple cable is going strong - even with daily use (after two years). An older AmazonBasics cable is still fine after a year.

    Wanted to get some longer cables so I purchased two six-footers from Amazon and both of them failed after 8 weeks. Oddly enough - the newer cables seem to have a thicker design.... but apparently it doesn't help anything.

    According to the CS rep I spoke to he gets about a dozen calls a day about them failing (all the same story, after 1-2 months they just stop working).

    Ah well. If you are going for a new cable spend a little more and get a different brand. My old AmazonBasics works fine - but these new ones are just garbage.

    Update: Finally spoke to the right person and they gave me a refund. So at least there's that. Can anyone recommend any other good cable brands (aside from Apple OEM) ?
     
  2. btbam91 macrumors regular

    Joined:
    Nov 23, 2015
    #2
    Amazon cables are excellent in my experience. I have 2 in my backpack, one in the car, and another in the bedroom.

    I highly recommend them.
     
  3. jeremysteele thread starter macrumors 6502

    Joined:
    Jul 13, 2011
    #3
    When did you get yours? My old AmazonBasics lightening cable is awesome, but apparently they changed their design (thicker wires, more robust connector) ~3-4 months ago and are having some failure issues.

    Amazon didn't want me to return mine (just refunded it, no return needed) - so I took it apart earlier. The wires are all perfectly fine, so the thicker cabling they use now seems to be doing its job. The lightening cables all use a little chip in them - I suspect they switched suppliers or something with their redesign a few months back. It's a shame - can't beat their price!
     
  4. kagharaht macrumors 6502a

    Joined:
    Oct 7, 2007
    #4
    All I know is that it has to be MFI Certified for anything Apple cables.
     
  5. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #5
    Sounds like a new issue with QC or the design itself.
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    Anker is always good. I recently reviewed
    I just tagged you on a cable I reviewed not too long ago. It's great.
     
  7. SgtPepper23 macrumors regular

    Joined:
    Oct 13, 2010
    Location:
    Los Angeles, California
    #7
    Can't go wrong with Monoprice. They've got a wide variety of cable lengths and colours. I've purchased several, but unfortunately they started to peel from the head. The one that recently had that happen to me is out of warranty, otherwise I'd phone them and get a replacement. They've got great customer service
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8
    MonoPrice is usually a great deal, and their customer service is generally fantastic, but I've had a few issues with cable longevity/reliability.
     
  9. danny8200 macrumors 65816

    danny8200

    Joined:
    Oct 27, 2014
    Location:
    Chicopee, MA
  10. btbam91 macrumors regular

    Joined:
    Nov 23, 2015
    #10
    I've purchased all my cables between September and November of last year.
     
  11. Cogsworth macrumors 6502

    Cogsworth

    Joined:
    Feb 7, 2015
    #11
    Anker cables are amazing...best I've found. I bought a couple lightning and micro-USB cables for home, car and work.
     
  12. d5aqoëp macrumors 6502a

    d5aqoëp

    Joined:
    Feb 9, 2016
    #12
    I ordered Aukey MFI lightning cables from aliexpress. The Aukey direct seller is having 2-5$ coupons if you use through mobile app, they came down to $4 per cable.

    Use the mobile app.

    Link to Aukey aliexpress store here
     
  13. Nancy bout macrumors regular

    Joined:
    Mar 24, 2013
    #13
    Still have mine but make sure they don't bend- lol
    My older one didn't break off but the newer one did break off (due to bending) not me- my 8 year olds iPad lol
    I have 6 iPhone chargers- 2 Apple ones rest are diff
     
  14. andreaperkins macrumors newbie

    andreaperkins

    Joined:
    Mar 24, 2016
    Location:
    Williamsburg, Brooklyn
    #14

    I highly recommend the Anker Powerline Lightning cables. They come in various lengths. The Anker cables are very durable, reliable, and customer service is the best!

    http://www.amazon.com/anker
    https://www.anker.com
     
  15. Jmacman78 macrumors 6502

    Jmacman78

    Joined:
    Jan 7, 2007
    Location:
    Northwest, CT
    #15
    Where I work we have a lot of company iPhones and I was buying lots of the Amazon Basics cables but I started having issues with them so I switched to Anker and they seem to be much better quality.
     
  16. GalFieri macrumors regular

    GalFieri

    Joined:
    Mar 4, 2016
    Location:
    California
    #16
    I can vouch for the Anker ones. Cheap yet reliable (so far).
     
  17. macher macrumors 6502a

    macher

    Joined:
    Oct 13, 2012
    #17
    I don't think Anker makes 6 footers.
     
  18. danny8200 macrumors 65816

    danny8200

    Joined:
    Oct 27, 2014
    Location:
    Chicopee, MA
    #18
    They actually make 3, 6 and 10 footers. And 1 footers too.
     
  19. andreaperkins macrumors newbie

    andreaperkins

    Joined:
    Mar 24, 2016
    Location:
    Williamsburg, Brooklyn
    #19
  20. ZhenyaF macrumors 6502

    Joined:
    Mar 28, 2008
    Location:
    Brooklyn, NY
    #20
    Another one for Anker - I love their products. Their cables are much stronger than OEM and their customer service is fantastic
     
  21. dannyyankou macrumors 603

    dannyyankou

    Joined:
    Mar 2, 2012
    #21
    I have one that works fine, but I got another one for my dad and it stopped working.
     

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