Hi Guys,
I just wanted to heads up the community about my poor buying experience from Adorama. Take it with a pinch of salt as YMMV. I bought one of Black Friday $1900 2.9Ghz Late 2016 15" MBP 16GB/256/Radeon 460 and my order got cancelled without prior notification and out of the sudden by the verification department.
I thought well, it must be an issue with the shipping and billing addresses, nothing to worry about. Must be pending and not cancelled. But was indeed cancelled! I was not reached over my phone, nor the voicemail or contacted in any way to verify my information. I never had such an experience like this.
When calling them, i verified that both my shipping & billing address were correct. They explained to me that the reason for cancellation didn't have anything to do with ship & bill error but due to my IP address being outside of the United States (!) I use a VPN a lot and didn't know an online retailer could have those restrictions.
I reached there department first hour in Saturday morning as they were already closing on Friday by the time i got the cancellation notification. On Saturday the MBP was already sold out and as you bet i was not honored my initial order intention. I tried and tried by speaking to all departments but there was not a person able to resolve my issue. It was not my fault, that i didn't know something so obscure or deep that even my IP address could knock my order.
The thing that i find most surprising is that it was knocked without anesthesia, at the instant.- no prior heads up, question or anything. Please take into account my experience.
I just wanted to heads up the community about my poor buying experience from Adorama. Take it with a pinch of salt as YMMV. I bought one of Black Friday $1900 2.9Ghz Late 2016 15" MBP 16GB/256/Radeon 460 and my order got cancelled without prior notification and out of the sudden by the verification department.
I thought well, it must be an issue with the shipping and billing addresses, nothing to worry about. Must be pending and not cancelled. But was indeed cancelled! I was not reached over my phone, nor the voicemail or contacted in any way to verify my information. I never had such an experience like this.
When calling them, i verified that both my shipping & billing address were correct. They explained to me that the reason for cancellation didn't have anything to do with ship & bill error but due to my IP address being outside of the United States (!) I use a VPN a lot and didn't know an online retailer could have those restrictions.
I reached there department first hour in Saturday morning as they were already closing on Friday by the time i got the cancellation notification. On Saturday the MBP was already sold out and as you bet i was not honored my initial order intention. I tried and tried by speaking to all departments but there was not a person able to resolve my issue. It was not my fault, that i didn't know something so obscure or deep that even my IP address could knock my order.
The thing that i find most surprising is that it was knocked without anesthesia, at the instant.- no prior heads up, question or anything. Please take into account my experience.
