On the 8th of this month I placed a order with them for a MacBook TruePower battery since the one that came with my macbook from Apple was not lasting long enough for my needs. The next day (the 9th) the order entered processing status, 4 days later and it's still in processing status (http://i34.tinypic.com/2z5m87o.jpg). This wouldn't be all that bad except that they've charged my credit card for the order (http://i34.tinypic.com/2z73j2o.jpg) and have not been on their aim support contact nor answered their phones. I will try contacting them one more time this Monday before having my bank perform a charge back. Buyer beware!