So I just wanted to pass on some info. I've been reading about the useless "pre-order" from Best Buy. Well it appears that at least some Sprint stores are doing the same kind of thing. I had to change my plan, and decided to stop off at the Sprint store to do it, since the website was somewhat buggy. I mentioned to the guy that I wanted my plan changed before pre-ordering the iPhone 4S. He told me that they could pre-order it right there. Great, I thought. I asked for my confirmation. He told me that it would be e-mailed to me. I asked about payment. He told me that the stores work differently from the website and that I would have to come into the store to get the phone and pay on Friday. He said they'd even call me on Thursday to set up an appointment time for Friday to get it. I asked him to confirm that it was indeed a pre-order. He did, as did the manager standing right next to him. Nothing here really set off any alarm bells. It's reasonable to believe that the stores operate this way.
I didn't get any e-mail, so I went back in to ask about it. I talked to someone different. This guy informed that the store in fact doesn't even do pre-orders, rather it was more like a wish list. They'd call me and tell me if they get any in, but that I was going to have to wait in line like everyone else to try to get one. It's more like a heads-up. My "pre-order" doesn't even reserve a phone for me. I asked what the point was. He told me that it just gives corporate an idea of how many people might be interested in the phone for each location so they can stock accordingly. He was very apologetic, and seemed genuinely annoyed that someone would tell me otherwise.
Now either the second guy was uninformed (although lack of any confirmation whatsoever leads me to believe otherwise), or the first two guys lied right to my face. Either way, my Friday forecast seems very cloudy right now.
I didn't get any e-mail, so I went back in to ask about it. I talked to someone different. This guy informed that the store in fact doesn't even do pre-orders, rather it was more like a wish list. They'd call me and tell me if they get any in, but that I was going to have to wait in line like everyone else to try to get one. It's more like a heads-up. My "pre-order" doesn't even reserve a phone for me. I asked what the point was. He told me that it just gives corporate an idea of how many people might be interested in the phone for each location so they can stock accordingly. He was very apologetic, and seemed genuinely annoyed that someone would tell me otherwise.
Now either the second guy was uninformed (although lack of any confirmation whatsoever leads me to believe otherwise), or the first two guys lied right to my face. Either way, my Friday forecast seems very cloudy right now.
