Apple is so far from perfect it’s insane so many people will defend them like they’re Gods.
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iPhone 16 Pro Bezels on iPhone 16 Pros NOT Uniform.
- Thread starter ThailandToo
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I said in my post I need to use white background with black text. I think the dark background hides all the flaws. But the flaws were only on my device. I checked them all in the store and they all looked uniform.
I’ve never had a Genius Bar person disagree with me. 🤣
I have had managers at one store threaten to kick me out when I asked for a refund for something their employee messed up on - charging me for an Apple Pencil when I had mine fixed under warranty. Took to another Apple Store and no problem at all returning it. Just depends on the type of person.
If you act like a sheep, the store employees usually treat you best. But when you can show them yours versus store models and how yours looks crooked and everyone says yup that’s not right at least I know the truth. It was a messed up iPhone. Not that they all are off.
Then perhaps the headline shouldn't be:
Bezels on iPhone 16 Pros NOT Uniform.
But maybe this is more accurate:
Bezels on one iPhone 16 Pro NOT Uniform.
Apple will generally always go out of their way in terms of customer service, their training is to empathise and agree with the customer. Glad you got it sorted to your satisfaction - let’s hope this one is “perfect” in every way.
sorry, that's just creating an issue out of thin air even if you have triple retina eyes.
Glad they were able to take care of you!
QC isn't a flawless process at any company unfortunately - some issue will always pass through. Unfortunately it's not economically viable to thoroughly inspect every unit that's made, especially at Apple's scale.
This is where post-sale support matters, and I'll say that Apple's is some of the best without hesitation. They know they're not perfect but they'll always try to make it right.
Usually that’s true. But there are sometimes employees or managers who are dug in. Jelly scrolling on iPad mini - Apple says that’s standard. Couldn’t return mine outside 14 days and Apple said they wouldn’t fix it.
So it depends. I think some people see the flaws and some people don’t care. I do care. The price does matter as you get what you pay for.
That's great to hear, glad you got it worked out. The bezels on the 16PM are thinner too. Once you go Max you won't go back!
It’s Apple. It’s not even close to perfect software - doesn’t have the AI features. I think this is the least organized Apple has ever been. I came here just to find out if this was common and people here belittled me and argued all in Apple’s favor. In reality, in the store it was obvious as soon as I saw the others that mine was flawed. So it wasn’t .03 microns different as some here say. It was uneven and obvious. People say I took the photo at an angle and I am too picky but the reality is Apple’s QC team failed. It would be nice to know where it was made and etc, but I will never know now. I don’t think Apple truly cares as most people would slap a case on it and live with it or not care. I care. There are different types of people and things people care about that other people think is crazy.
Had a 15 Pro Max also. I just ordered wrong when the one I wanted wasn’t in stock and it showed me others the same color.
I cannot see it, I've shown it to people around the office they cant see it.
You want to see a problem. So you found a problem. There's nothing to defend here. Send it back, get a different phone, move on.
I found it necessary to act like a sheep when having issues in day to day life these days gets better results. Sad but true. By sheep meaning being very calm and softly spoken and smiling all the time 😂