billed twice for an app store purchase

[maddcovv]

Anyone know if there is a contact at apple to get help with a purchase made in the app store? I purchased the Tom Tom app on accident a year or 2 ago but ended up enjoying the app. When I was re-installing apps on my iphone 5 today I got it in the app store again but it charged me again $40!. I used the same apple id I've had for many years. I can not for the life of me find a way to contest or remedy this on their site.

 

[maddcovv]

ok, apparently I have 2 apple IDs I was using them both on my iphone 4. So I have purchased the $40 app on both my apple ids both of which have the same credit card and personal information.

sigh...

 

[Jessica Lares]

On Apple.com, go to the Support section and inquire about iTunes Billing. They'll most likely credit your card back.

 

[maddcovv]

Thanks Jessica!