Black box warning on shutting down

Discussion in 'Mac Basics and Help' started by bikerchick, Feb 15, 2010.

  1. bikerchick macrumors newbie

    Joined:
    Feb 15, 2010
    #1
    When I shut down last night before my Mac went off, I got a big black box in the middle of the screen telling me to hold down the power key for a few seconds in 4 different languages. Did that and Mac went off.

    Never got that before, what is that?
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    It's called a kernel panic. It can be indicative of software or hardware problems. As always, make sure you have an up-to-date backup and save frequently, but I wouldn't fret too much about it unless it happens regularly.
     

    Attached Files:

  3. bikerchick thread starter macrumors newbie

    Joined:
    Feb 15, 2010
    #3
    Black box warning on shutting down

    Thanks so much BlueRevolution for your answer. I do back up all the time but is there anyway if this does happen frequently that I can run a check on hardware or software.
     
  4. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #4
    Open up Console.app (Applications>Ultilities>Console.app) and read the logs. It may point to where the problem is. Or post the results here for us to see.
     
  5. bikerchick thread starter macrumors newbie

    Joined:
    Feb 15, 2010
    #5
    Black box warning on shutting down

    Here's what my console said this morning when I logged onto it.

    Mac OS X Version 10.3.9 (Build 7W98)
    2010-02-16 06:52:37 -0500
    /Volumes/Firefox/Firefox.app/Contents/MacOS/firefox-bin: can't map file: /Library/Internet Plug-Ins/Flash Player.plugin ((os/kern) invalid argument)


    I shut down last night and no kernal....
     
  6. Cheesybloke macrumors newbie

    Joined:
    Dec 16, 2011
    #6
    I've had the black box twice in the space of 2 days and now my MacBook won't even turn on, it just hangs on the grey screen. I haven't got any backups as I purchased it second hand off eBay. Does anyone know of a way by which I could retrieve the data, or restart my laptop.

    I'm not bothered if it's knackered but would love a way to retrieve the data.

    Any assistance would be much appriciated.

    Thanks
     

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