Black Boxes in Office 2008--Please help

[Chitoneus]

I'm sorry if this has been addressed, but I didn't find any threads on it when I searched.

My co-workers and I are having a problem with images linked and embedded in Office documents. Some of us use Office 2007 (Windows), and others of us are using Office 2008 and possibly 2004 (Mac). I think the images show up consistently on Windows, but several of them show up as black boxes or red Xs in Mac. I have even tried deleting the boxes and reinserting the images on my computer, and they still show up as black boxes.

Interestingly, the images do appear when I open the the documents in OpenOffice on my virtual machine, so I know the image data is still there, but the Mac version of Office is not allowing us to see it.

What's the problem, and what can I tell my co-workers to do on their computers?

 

[nadyne]

My co-workers and I are having a problem with images linked and embedded in Office documents. Some of us use Office 2007 (Windows), and others of us are using Office 2008 and possibly 2004 (Mac). I think the images show up consistently on Windows, but several of them show up as black boxes or red Xs in Mac. I have even tried deleting the boxes and reinserting the images on my computer, and they still show up as black boxes.

What kind of images are they? How were they included in the document? Is it more likely to happen in one app than another (for example, maybe you see it more in PowerPoint than Word)?

It's possible that they've used file types that aren't supported on the Mac, which still happens occasionally.

Regards,
Nadyne.

 

[Chitoneus]

I think I actually figured out the problem. Office 2008 apparently doesn't like to embed images over a certain size, but Office 2007 and Open Office don't mind. I reduced the size of the JPGs and reinserted them, and it worked.