Black screen after installed the 10.11.3

Discussion in 'macOS' started by jacko777, Jan 20, 2016.

  1. jacko777 macrumors newbie

    Joined:
    Jan 20, 2016
    #1
    as mentioned. After downloaded and install the update from App Store, when restarting the system, it show me a black screen and a mouse on screen. I have restarted serval times and the problem is still occurring. I am now restoring the OS from time capsule lol Do anyone encounter the same problem like me? Any advice?
    Mine is 2015 iMac 5K with ssd.
     
  2. BLUEDOG314 macrumors member

    BLUEDOG314

    Joined:
    Dec 12, 2015
    #2
    I updated a Mid 2014 13inch MPB and an Early 2011 13inch MBP successfully without issue. Did you try any troubleshooting before your restored?
     
  3. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #3
    Try booting from the recovery partition by booting while holding down command-r, the re-install the existing operating system and reboot normally. Then try to install the update using the Combo installer:

    https://support.apple.com/kb/DL1859?locale=en_US
     

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