Black screen with pointer after screen goes black

Discussion in 'MacBook Pro' started by AceGuy78, Aug 26, 2014.

  1. AceGuy78 macrumors member

    AceGuy78

    Joined:
    Dec 25, 2011
    Location:
    USA
    #1
    I believe this problem has been brought up before but I am yet to find a solution. It seems well known that some of the Retina Macbook Pros will have a black screen with a pointer when trying to wake the machine seconds after the screen turns black.

    I just took my computer to Apple for the aforementioned problem and they replaced the logic board. Needless to say, the problem still persists and I can't seem to find a solution.

    Has anyone had any luck with this problem?

    Thanks
     
  2. fel10 macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #2
    I made a post about this about 2 days ago, and I've come to find out the issue is with Spotify. While the program was on, and I would have the same problem, and when I closed it, the problem would go away. They released an update yesterday that seemed to have resolved the problem, since I haven't encounter the issue again with the software opened.
     
  3. AceGuy78 thread starter macrumors member

    AceGuy78

    Joined:
    Dec 25, 2011
    Location:
    USA
    #3
    Unfortunately this can't be this issue as I do not have spotify downloaded on my computer
     
  4. Angriff macrumors member

    Joined:
    Dec 28, 2013
    #4
    I have the same issue on my 2014 15" rMBP and also don't use Spotify. I assumed it was some kind of software issue and was hoping it would go away with the upgrade to Yosemite in a few weeks, but now I'm starting to wonder if i should do an exchange while I'm still within the 14 day window. I'm happy with the screen and I got the Samsung SSD though so I'm not sure I want to enter the lottery over what might be a software issue.
     
  5. Angriff macrumors member

    Joined:
    Dec 28, 2013
    #5
    Since others reported stuff as simple as quitting an app fixing this, I decided to try just restarting my system. It seems to have fixed the issue, at least so far. Tested it both with a hot corner and lowering to 1 minute and waiting for display sleep, both ways the black screen with cursor was gone as the system woke up instantaneously.
     
  6. konradsa macrumors regular

    Joined:
    Aug 25, 2014
    #6
    Wow, just ran into this today a couple of times as well. Every time it did, Citrix receiver was up and running, so I was blaming it on that.
     

Share This Page