I owned Palm devices for many years. When they came out with NVFS, their OS became CRAP. My first bad device turned out to be my Palm TX. It wiped itself several times and I became an expert on backup. Later I got a Treo 650 and loved it... for a while... until I started really trying to use it as something other than a dumb phone with a PDA in the same box. The browser was crap. The connection speed was crap. And email was nonexistent. I got a 755p, hoping it would be better. It was so bad I wound up selling it at a loss and living out the rest of my "sentence" on Verizon with a BB 8830.
The BB browser was doo doo. The BB email client was doo doo. The OS was doo doo and I found myself resetting my phone every few days to recover from "0 filefree." But email worked and worked well (if you didn't mind reading email in the smartphone equivalent of Pine).
I resisted going over to At&t because Verizon was going to get the iPhone any day now. While I liked my BB for email, I missed having a real browser and I began to realize that BB no longer had the only mobile solution that worked. I grew tired of waiting and just before Verizon finally got the iPhone, I took my line to At&t. The rest of the family stayed on Verizon with their feature phones for another whole year.
Nowadays are four of us are on At&t with iPhones. When I think back on my BB experience, the only positive memory I had was email. Oh, yes. And Nintai. Somebody came up with a game that made you glad you had a trackball. It was great. Until the trackball became gummed up.
I got so adept at cleaning my trackball, I'd have it apart in the car in traffic and put it back together before the light changed.
BB eventually came out with trackpads and that awful thing they called the Storm. By then they had hit the iceberg and water was rushing in. Today's announcement is the gurgling noise you hear as they slip beneath the waves. I hope whoever buys them spins QNX back off as its own company. They don't deserve to go the way of the Dodo, ahem I mean Blackberry.