I have a new MacBook Pro. Recently, I ran the firmware update and software updates. I configured Entourage, but didn't use it much for a while. I installed the Epson printer software and the 'restart curtain' came down. When I tried to restart, I heard like a tap tap tap sound from the speaker, the light blinked three times, paused about 7 seconds and then blinked three times again. It never got as far at the Apple logo. I tried several things, took out the battery and held the power button down, nothing worked. Since it still had the printer installer CD in, I couldn't try booting up from the OSX disk. Finally it started again. But it kept crashing and the same issues when I would try to restart. Finally called Apple (still within my original 90 day call in support) and he walked me through some things. It wouldn't even let me start from the disk (finally got the printer disk out one of the times I had got it to start up again). Zapping the PRAM got it to start when I was on the phone with apple. He had me run disk utility and it said okay. So he suggested I reinstall the software. When I ran the updates, it crashed again, twice. Same restart problem (tap tap tap in speaker then light blinks 3 times... I started seeing it as SOS!)
I called Apple back. While I was waiting for someone to answer the phone, I got it started using option power (which I had tried several times before)
He said I should try to run the updates which he thought would solve the problem, but I'm pretty sure I was updated BEFORE the problem. I also bought the 3 year applecare package. He said he was out of ideas and if it continued, just take it to the apple store.
Parallels said it couldn't find a driver so I had to reinstall that. Then when I tried to open XP, it froze and I had to restart. Now it won't come up again like before.
Just wondered if anyone had similar issues. I'm thinking I'll be taking it back to the apple store this week. I'll let you know what they say when they fix it. Prior to the firmware update, I'd had it about 2 months with no restart issues. I had installed MacOffice, Illustrator and Photoshop, etc. and it was working fine.
At first I thought it was the printer software causing the problem, which still could be. If I can get it to work again, I'll uninstall it and dump the pref file.
If anyone else has any ideas please let me know and thanks.
I called Apple back. While I was waiting for someone to answer the phone, I got it started using option power (which I had tried several times before)
He said I should try to run the updates which he thought would solve the problem, but I'm pretty sure I was updated BEFORE the problem. I also bought the 3 year applecare package. He said he was out of ideas and if it continued, just take it to the apple store.
Parallels said it couldn't find a driver so I had to reinstall that. Then when I tried to open XP, it froze and I had to restart. Now it won't come up again like before.
Just wondered if anyone had similar issues. I'm thinking I'll be taking it back to the apple store this week. I'll let you know what they say when they fix it. Prior to the firmware update, I'd had it about 2 months with no restart issues. I had installed MacOffice, Illustrator and Photoshop, etc. and it was working fine.
At first I thought it was the printer software causing the problem, which still could be. If I can get it to work again, I'll uninstall it and dump the pref file.
If anyone else has any ideas please let me know and thanks.
