This screen has happened twice to me in the last month, i don't play games or videos it just appeared as i'm browsing the web and i have to shutdown and restart and everything is back to normal
EtreCheck version: 3.1.5 (343)
Report generated 2017-04-02 21:04:34
Download EtreCheck from https://etrecheck.com
Runtime 1:43
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
blank screen
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac15,1
1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac 5120 x 2880
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1217) - Time since boot: about one hour
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) /Volumes/Recovery HD [Recovery]: 650 MB (89 MB free)
Macintosh HD (disk2) / [Startup]: 1.11 TB (567.95 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 1.11 TB (567.95 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ⓘ
Seagate BUP Slim RD 2 TB
Seagate Backup Plus Drive (disk5s1) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.63 TB free)
Western Digital My Passport 07A8 1 TB
EFI (disk4s1) <not mounted> : 210 MB
time machine (disk4s2) /Volumes/time machine : 999.83 GB (376.64 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/WeatherD.app
[not loaded] com.LabJack.driver.noHID (1.0.0 - 2016-05-23) [Support]
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2017-03-24) [Support]
/System/Library/Extensions
[loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4 - 2017-03-24) [Support]
Startup Items: ⓘ
Freecorder: Path: /Library/StartupItems/Freecorder
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 154 Apple tasks
[running] 78 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 152 Apple tasks
[running] 92 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2011-06-16) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-14) [Support]
[running] com.canon.MFManager.plist (2016-05-23) [Support]
[loaded] com.epson.ews.launcher.plist (2016-05-23) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]
[running] net.culater.SIMBL.Agent.plist (2012-04-28) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-14) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-14) [Support]
[loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]
[loaded] com.apple.aelwriter.plist (2011-01-02)
[running] com.cleverfiles.cfbackd.plist (2016-05-23) [Support]
[running] com.eltima.ElmediaPlayer.daemon.plist (2012-04-28) [Support]
[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-08-04) [Support]
User Launch Agents: ⓘ
[loaded] com.spotify.webhelper.plist (2016-07-22) [Support]
User Login Items: ⓘ
iTunesHelper Application (2017-03-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EEventManager Application
(/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application
(/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Degrees Application
(/Applications/Degrees.app)
Lyve Application
(/Applications/Lyve.app)
Beats Updater Application
(/Applications/Beats Updater.app)
Garmin Express Service Application (2017-02-19)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SoundTouch Music Server Application (2017-02-23)
(/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch Music Server.app)
irista Uploader Application
(/Applications/irista Uploader.app)
EOS Utility Application Hidden
(/Applications/Canon Utilities/EOS Utility/EOS Utility.app)
Internet Plug-ins: ⓘ
UploaderForCiG: 1.1.4.11 - SDK 10.8 (2016-05-23) [Support]
Google Earth Web Plug-in: 7.1 (2015-05-21) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-22)
OfficeLiveBrowserPlugin: 12.2.0 (2016-05-23) [Support]
AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-26) [Support]
FlashPlayer-10.6: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
Silverlight: 5.1.50901.0 - SDK 10.6 (2016-12-15) [Support]
QuickTime Plugin: 7.7.3 (2016-12-13)
Flash Player: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2016-05-23)
AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-26) [Support]
CANONiMAGEGATEWAYDL: 3.1.0.2 (2016-05-23) [Support]
EPPEX Plugin: 10.0 (2016-05-23) [Support]
JavaAppletPlugin: Java 8 Update 51 (2016-05-23) Check version
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-12-02) [Support]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-15)
3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2016-05-23) [Support]
Flash Player (2017-02-28) [Support]
Paragon NTFS for Mac ® OS X (2016-07-31) [Support]
Tuxera NTFS (2016-07-15) [Support]
Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 546.88 GB
Destinations:
time machine [Local]
Total size: 999.83 GB
Total number of backups: 73
Oldest backup: 27/05/2016, 20:51
Last backup: 02/04/2017, 21:02
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 546.88 GB X 3)
Top Processes by CPU: ⓘ
4% kernel_task
3% WindowServer
2% backupd
2% FLIR Cloud Client
1% fontd
Top Processes by Memory: ⓘ
1.06 GB Adobe Photoshop Lightroom 5
840 MB kernel_task
786 MB com.apple.WebKit.WebContent(8)
664 MB Safari
147 MB Dock
Virtual Memory Information: ⓘ
1.36 GB Available RAM
44 MB Free RAM
6.64 GB Used RAM
1.32 GB Cached files
107 MB Swap Used
Diagnostics Information: ⓘ
Apr 2, 2017, 07:57:11 PM Self test - passed
EtreCheck version: 3.1.5 (343)
Report generated 2017-04-02 21:04:34
Download EtreCheck from https://etrecheck.com
Runtime 1:43
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
blank screen
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac15,1
1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac 5120 x 2880
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1217) - Time since boot: about one hour
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) /Volumes/Recovery HD [Recovery]: 650 MB (89 MB free)
Macintosh HD (disk2) / [Startup]: 1.11 TB (567.95 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 1.11 TB (567.95 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ⓘ
Seagate BUP Slim RD 2 TB
Seagate Backup Plus Drive (disk5s1) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.63 TB free)
Western Digital My Passport 07A8 1 TB
EFI (disk4s1) <not mounted> : 210 MB
time machine (disk4s2) /Volumes/time machine : 999.83 GB (376.64 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/WeatherD.app
[not loaded] com.LabJack.driver.noHID (1.0.0 - 2016-05-23) [Support]
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2017-03-24) [Support]
/System/Library/Extensions
[loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4 - 2017-03-24) [Support]
Startup Items: ⓘ
Freecorder: Path: /Library/StartupItems/Freecorder
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 154 Apple tasks
[running] 78 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 152 Apple tasks
[running] 92 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2011-06-16) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-14) [Support]
[running] com.canon.MFManager.plist (2016-05-23) [Support]
[loaded] com.epson.ews.launcher.plist (2016-05-23) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]
[running] net.culater.SIMBL.Agent.plist (2012-04-28) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-14) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-14) [Support]
[loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]
[loaded] com.apple.aelwriter.plist (2011-01-02)
[running] com.cleverfiles.cfbackd.plist (2016-05-23) [Support]
[running] com.eltima.ElmediaPlayer.daemon.plist (2012-04-28) [Support]
[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-08-04) [Support]
User Launch Agents: ⓘ
[loaded] com.spotify.webhelper.plist (2016-07-22) [Support]
User Login Items: ⓘ
iTunesHelper Application (2017-03-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EEventManager Application
(/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application
(/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Degrees Application
(/Applications/Degrees.app)
Lyve Application
(/Applications/Lyve.app)
Beats Updater Application
(/Applications/Beats Updater.app)
Garmin Express Service Application (2017-02-19)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SoundTouch Music Server Application (2017-02-23)
(/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch Music Server.app)
irista Uploader Application
(/Applications/irista Uploader.app)
EOS Utility Application Hidden
(/Applications/Canon Utilities/EOS Utility/EOS Utility.app)
Internet Plug-ins: ⓘ
UploaderForCiG: 1.1.4.11 - SDK 10.8 (2016-05-23) [Support]
Google Earth Web Plug-in: 7.1 (2015-05-21) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-22)
OfficeLiveBrowserPlugin: 12.2.0 (2016-05-23) [Support]
AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-26) [Support]
FlashPlayer-10.6: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
Silverlight: 5.1.50901.0 - SDK 10.6 (2016-12-15) [Support]
QuickTime Plugin: 7.7.3 (2016-12-13)
Flash Player: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2016-05-23)
AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-26) [Support]
CANONiMAGEGATEWAYDL: 3.1.0.2 (2016-05-23) [Support]
EPPEX Plugin: 10.0 (2016-05-23) [Support]
JavaAppletPlugin: Java 8 Update 51 (2016-05-23) Check version
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-12-02) [Support]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-15)
3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2016-05-23) [Support]
Flash Player (2017-02-28) [Support]
Paragon NTFS for Mac ® OS X (2016-07-31) [Support]
Tuxera NTFS (2016-07-15) [Support]
Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 546.88 GB
Destinations:
time machine [Local]
Total size: 999.83 GB
Total number of backups: 73
Oldest backup: 27/05/2016, 20:51
Last backup: 02/04/2017, 21:02
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 546.88 GB X 3)
Top Processes by CPU: ⓘ
4% kernel_task
3% WindowServer
2% backupd
2% FLIR Cloud Client
1% fontd
Top Processes by Memory: ⓘ
1.06 GB Adobe Photoshop Lightroom 5
840 MB kernel_task
786 MB com.apple.WebKit.WebContent(8)
664 MB Safari
147 MB Dock
Virtual Memory Information: ⓘ
1.36 GB Available RAM
44 MB Free RAM
6.64 GB Used RAM
1.32 GB Cached files
107 MB Swap Used
Diagnostics Information: ⓘ
Apr 2, 2017, 07:57:11 PM Self test - passed