Blocking calls

Discussion in 'iPhone' started by SHirsch999, Oct 28, 2014.

  1. SHirsch999 macrumors 6502a

    Apr 19, 2011
    Hi. My daughter has an iPhone 5 on 8.0.2 that she uses at school to contact my wife and I. She mostly texts us, but has on rare occasion needed to call us. She has been getting phone calls while at school from telemarketers as well as other various numbers. Is there any way to change the phone's settings so only calls from those on her contact list (me, my wife, my parents, my brother (her emergency contact) and sister) will be received?
  2. eclipse01 macrumors 68020


    May 16, 2011
    Eau Claire, WI
    aside from jailbreaking the phone or using the DND function (and adding only those names to your favorite list.

  3. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    I'm not sure if the device itself has the capability. But i know some carriers allows you to block a number.
  4. eyoungren macrumors Core


    Aug 31, 2011
    ten-zero-eleven-zero-zero by zero-two
    Since iOS 7, iOS allows you to block calls, but it means creating a contact for the number(s). Once a telemarketer calls you add that number as a contact. Call it whatever you want and then scroll down to the bottom where it says "Block Caller" and select that.

    Each time you get a new number, add it to the contact as an additional number. Once the callers in that contact call again there will be zero notification. I believe with this on stock iOS 7/8 it goes direct to voicemail as well.

    I have a contact I call BLOCKED CALLER. In iOS 6 I assigned it a silent ringtone for calls and texts. Once I jailbroke my phone I used a tweak that essentially does now what iOS 7/8 does. It muted the caller - no notifications. I'm on iOS 7.1.2 now, but I still use that tweak even though it's possible now to do this stock.
    Hope that helps!
  5. IrishVixen macrumors 68020


    Jun 20, 2010
    Actually, as near as I can tell on 7.1.2, you don't need to set up a blocked contact anymore. Go to Recents in the phone app. Pick a call off the list and tap the i on the right. Scroll down and there'll be an action to block that caller. If you use that, no additional contact will be visibly added either to Contacts in the Phone app or anywhere I can see in the Contacts app. But that does require going through that routine every time a sales call from a new number comes in.

    My understanding is that Google Voice *does* have a "contacts only" whitelist, so setting up a GV number and forwarding your daughter's phone to that one, then forwarding the GV number back to her phone, would allow you to limit which calls reach her. (Some prepaid services don't allow you to forward your line, but most postpaid plans do.)

    I personally jailbreak and use iBlacklist for the same function. I hate sales calls.
  6. SHirsch999 thread starter macrumors 6502a

    Apr 19, 2011
    Hi. Thanks for the responses. One of the problems with blocking the specific numbers is that they have all been different. She has received 7 calls since getting the phone a month ago and all 7 are a different number. I reverse-dialed 2 of the numbers, and both were collection agents! I told both of them to not call again since the phone belongs to a child. The even weirder thing is that those 2 calls were seeking different people! Anyway, I will contact ATT to see if there is anything they can do prior to just changing the phone's number.
  7. jmxp69 macrumors 6502

    Dec 10, 2008
    Change the number and enroll it at

    If she's getting that may unsolicited calls, something unusual is going on with that number.
  8. wxman2003 Suspended

    Apr 12, 2011
    They don't care about that list. They make their robo calls whether you are on the list or not. It's up to person receiving the call to prove it, and go to the web site, fill out forms, etc and hope the calls stop. The key is never to answer the call. The minute you answer, they know they got a hit and then sell your number to others.
  9. madsci954 macrumors 68030

    Oct 14, 2011
    You could turn on DnD, and add the numbers you want in Favorites so only those ones will come through. Not the best solution, but something to fall back on I case you can't find another.
  10. jmxp69 macrumors 6502

    Dec 10, 2008
    Funny, I don't get hit with telemarketer calls since I started enrolling my numbers. I think you're wrong about how serious they take those registrations. Prior to enrolling, I used to get 3 to 4 a day.
  11. IrishVixen macrumors 68020


    Jun 20, 2010
    You're very fortunate then. Both my home & cell numbers have been enrolled (and renewed) on that list for years. I still get 20-30 unwanted calls a month between those two numbers. I certainly wouldn't count on it being enough to keep a child's phone line from being called.
  12. ROLLTIDE1 macrumors 68000

    Sep 12, 2012
    Obama cut funding for that list many years ago so it's a waste of time
  13. deeddawg macrumors 604

    Jun 14, 2010
    There is no whitelist capability as far as I know, just blacklist. In other words what you're asking for (only let certain through) isn't there without turning on do not disturb.

    If she's getting THAT many spam calls your best bet is change her phone number. Call your carrier and request a number change. It may require a new SIM, which she should be able to get with a simple trip to a carrier's store.
  14. nikhsub1 macrumors 68020


    Jun 19, 2007
    mmmm... jessica.'s beer...
    Yeah this is the only thing you can really do but it will work - it will keep the phone from ringing EXCEPT from anyone in her favorites (you have to set it that way in Do Not Disturb). So, the phone will only ring or vibrate if it the people calling / texting are in her favorites. What you can do it just block every telemarketer call manually - may be a chore but eventually maybe you will get them all.
  15. deeddawg macrumors 604

    Jun 14, 2010
    telemarketers are kinda like fleas or cockroaches... tough to stomp them all out without going nuclear...
  16. jmxp69 macrumors 6502

    Dec 10, 2008

    It is law: 15 U.S. Code § 6151 - National Do-Not-Call Registry. Obama cannot defund law, only congress has that power. It's been in operation for over 10 years. The website is still operational. Wikipedia cites a Presidential economic report stating 72% of Americans signed up and 77% of those said it made a large difference in the number of calls they received.

    I searched and didn't find any indication was shutdown outside of the larger governmental shutdown in 2013, but that wasn't permanent.

    The FTC has issued penalties in the millions and has obtained actions against almost 300 entities.

    Do you have any reference material or are you just spouting off?


    Do you do anything about it? i.e. File complaints on donotcall? Laws only have teeth if they're enforced. It takes a village.

    My telemarketer disruptions are *0*.

    OP, it costs nothing. It's worth a try.
  17. IrishVixen macrumors 68020


    Jun 20, 2010
    As I said, I jailbreak and have iBlacklist, set to whitelist only my contacts. None of those nuisance calls ever ring through on my iPhone anymore. I merely see them listed when I check the recent calls list in iBlacklist, and once in a while one is silly enough to leave me a voicemail trying to convince me to buy their product. I've already proactively fixed the problem on my end, I didn't wait in hopes that the government would fix it for me. Sadly, in my experience with various government agencies, I knew better. And sorry, but I'm not going to spend an hour a month going through a multi page process for each blocked call just to report a list of numbers that almost certainly were spoofed.

    Happy to hear it worked for someone though. I agree adding a number to the Do Not Call list is worth a try--after all, as I mentioned, both my home & cell numbers are on there, have been since the list was created way back when, and I re-add them every few years in hope that it might do some preventative good. The OP should certainly do the same, assuming they're in the US. Even at its idealistic best though, it is NOT a quick fix for an immediate problem, which the OP definitely has.

    From what I understand & have experienced, it also will not stop things like political, collection, or charity calls, all of which are equally annoying and apparently exempt. Nor, BTW, will it stop soliciting calls from companies you already do business with, which drive me up a wall. (Hi Comcast, I'm looking at you here. You too, Century Link. And my mortgage company. If I wanted additional services, I have your phone numbers right on the damn bills.) Since the OP has mentioned that some of the calls received on his daughter's phone have been from collection agencies presumably seeking previous owners of that number, I don't consider the Do Not Call list to be an adequate solution by itself.

    Any of the other solutions mentioned, starting with calling the carrier to find out what's availble to help on their end, will have a more immediate effect than the Do Not Call list. That *may* prove to be a useful long term aid, but it's not going to stop a phone from ringing with yet another nuisance call tomorrow.
  18. ROLLTIDE1 macrumors 68000

    Sep 12, 2012
    Do not have to post links for something to be true ! They are no longer going after people who violate the laws so it doesn't matter if you have your number on the do not call list these days. The increase in spam calls to my landline have only kept going up the last couple of years and the only way I have found to reduce them is with call blocking devices
  19. vista.john macrumors regular

    Oct 24, 2008
    Do Not Distrub

    I concur with the solution using "Do Not Disturb". Turn on "Do not Disturb" while allowing calls from "all contacts". Problem solved... :rolleyes:
  20. IrishVixen, Oct 29, 2014
    Last edited: Oct 29, 2014

    IrishVixen macrumors 68020


    Jun 20, 2010
    That solution only seems to work if the phone has the screen off. If you're actively using it to browse, play with apps, etc., even supposedly blocked calls come through. (Just tested it on my own phone by calling from a landline, because I'd like it to be true for a couple of my non-jailbroken friends.)

    (Edit: :facepalm: solution next post down)
  21. techiegirl macrumors 6502a


    Sep 7, 2007
    That's the way I have my kids phones set up so they won't get calls at school.

    In the DND section on settings, you can have silence set to "always" or "only while phone is locked." I believe if you have it set to "always,", calls won't go through. Of course, kids aren't supposed to be playing with phones while in school anyway. ;)
  22. IrishVixen macrumors 68020


    Jun 20, 2010
    LOL...that's what I get for not scrolling further down. :D Briiliant...thank you for posting, it'll help the OP, and I'll pass this along to my friends!
  23. jmxp69 macrumors 6502

    Dec 10, 2008
    Riiiight, spouting off. Check.
    Payment Processor Agrees to Give Up More Than $1 Million to Settle FTC Charges it Assisted, Facilitated Telemarketing Scammers (June 11, 2014)
    FTC Stops Mass Telemarketing Scam That Defrauded U.S. Seniors and Others Out of Millions of Dollars (March 31, 2014)
    FTC Shuts Down Fraudulent Debt Relief Operation (September 11, 2013)
    FTC Updates Telemarketer Fees for the Do Not Call Registry as of October 1, 2013 (September 3, 2013)
    FTC Extends Public Comment Deadline on Proposed Telemarketing Sales Rule Changes Through August 8, 2013 (July 12, 2013)
    FTC Settles ‘Rachel’ Robocall Enforcement Case (July 12, 2013)
    FTC Testifies Before Senate Commerce Subcommittee on Enforcement of the National Do Not Call Registry and Efforts to Stop Illegal Robocalls (July 10, 2013)
    Mortgage Broker Targeting U.S. Servicemembers Will Pay Record $7.5 Million to Settle Alleged Telemarketing Violations (June 27, 2013)
    FTC Settlement Requires California Company to Halt Illegal Robocalls (May 14, 2013)
    FTC Action Halts Brooklyn Company from Using Deception, Threats, and Intimidation to Trick Elderly Consumers Into Paying for Unordered Medical Alert Devices (March 8, 2013)
    FTC Shuts Down Robocall Operation That Allegedly Claimed to Help Consumers Get FTC Consumer Refunds (December 3, 2012)
    FTC Settlement Bans Marketer from Timeshare Business, Telemarketing (October 12, 2012)
    FTC Acts to Halt Medical Plan Scheme that Targeted Vulnerable Consumers (October 10, 2012)
    FTC Cracks Down on Phony Mortgage Relief Schemes (October 9, 2012)
    FTC Halts Massive Tech Support Scams (October 3, 2012)
    FTC Action Halts Debt Relief Marketing Operation (September 18, 2012)
    Consumers Asked DISH Network to Leave Them Alone, But FTC Says Calls Kept Coming (August 23, 2012)
    FTC Sends Biennial Report to Congress on the National Do Not Call Registry (December 30, 2011)
    Telemarketer to Pay $500,000 Civil Penalty for Thwarting Consumers' Requests to be Placed On Its Clients' Do Not Call Lists (December 16, 2011)
    FTC Updates Telemarketer Fees for the Do Not Call Registry (August 26, 2011)
    FTC Settlements Put Debt Relief Operations Out of Business (May 26, 2011)
    In Comment to Federal Communications Commission, FTC Stresses that Sellers are Responsible for Calls Made by Outside Telemarketers (May 16, 2011)
    FTC Charges Utah Operation with Deceptive and Abusive Telemarketing (May 9, 2011)
    Maker of Rascal Scooters to Pay $100,000 for Violating FTCs Do Not Call Rules (April 21, 2011)
    Court Shutters Telemarketers Peddling Bogus Timeshare Resales (March 31, 2011)
    FTC Sends Refund Claim Forms to Nearly 12,000 Victims of Auto Warranty Robocaller (February 16, 2011)
    FTC Seeks Public Comments on Ways to Strengthen Caller ID Provisions of the Commission's Telemarketing Sales Rule (December 7, 2010)
    Auto Warranty Robocaller To Pay $2.3 Million, Sell Mercedes For Consumer Redress (August 23, 2010)
    'Telefunder' to Pay $300,000 for Abandoning Millions of Telemarketing Calls to Potential Charity Donors (June 30, 2010)
    At FTC's Request, Court Halts Massive Robocall Operation (June 10, 2010)

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