Blotchy screen (27")

Discussion in 'iMac' started by dantay, Oct 25, 2009.

  1. dantay macrumors regular

    dantay

    Joined:
    May 11, 2006
    #1
    Hello all......collected my 27" monster from the apple store today and its a great machine......wondered if anyone else has noticed blotchiness on there screen? There also looks like a line at the bottom......strange:apple:
     

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  2. GadgetAddicted macrumors regular

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    Jun 11, 2009
  3. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #3
    I would take it back to the Apple Store and have them replace it. Does not seem normal.
     
  4. skye12 macrumors 65816

    skye12

    Joined:
    Nov 11, 2006
    Location:
    Austin, Tx
  5. dantay thread starter macrumors regular

    dantay

    Joined:
    May 11, 2006
    #5
    Yeah, thats what I thought. This is my second one actually....the first had a duff GFX card and bad backlight bleed in the bottom left hand corner. This 27" is replacing my 24".....i went through a few of those before I got a good screen. Thought LED backlighting was meant to address these issues. :(
     
  6. umgoblue2008 macrumors regular

    umgoblue2008

    Joined:
    Dec 6, 2008
    #6
    Think i've learned last year that its probably not a good idea to buy apple hardware when they just come out. Last year i got the LED 24" ACDs when they first came out, and had to do multiple exchanges with excessive light bleed. Then i got a Macbook Air rev B that had a wobbly screen and non-uniform LCD screen, but i never took it back because it wasn't terrible. To Apple's credit, I just got my hinges replaced and they put a new screen on there, which is much better.

    Lesson is: try and avoid buying the first systems off the production lines for hardware if you can help it.
     
  7. steve31 macrumors 6502a

    steve31

    Joined:
    Jul 20, 2007
    Location:
    Edmonton Canada
    #7
    My 24 led cinema display is just like that. But I sold it to buy a iMac i7. Great!?:(
     
  8. Crevice macrumors regular

    Joined:
    Sep 3, 2008
    #8
    At the apple store all of the new ones had the blotchy screen (similar to the old 24inch), the problem is that you can't really notice it unless it's on a white or grey screen. I don't think this is a defect.
     
  9. dantay thread starter macrumors regular

    dantay

    Joined:
    May 11, 2006
    #9
    Hmmmmm, well its been running over 5 hours and has 'warmed up', alas it still looks the same. I'm quite disappointed, these things weigh a ton and I don't fancy trudging back and forth to my local store getting replacements that are the same. I've been there before with 24"ers. :rolleyes:
     
  10. dantay thread starter macrumors regular

    dantay

    Joined:
    May 11, 2006
    #10
    Having a blotchy screen is not a defect because they are all like it? At this price point I think the screen (one of the main selling points) should be perfect. I have seen LCD screens that are not blotchy (my 24" isn't) The guy in the store said that if I have any issues to take it back. I'm now thinking that I may get a worse one.....apple's QC seems to be a mine field.
     
  11. John.B macrumors 601

    John.B

    Joined:
    Jan 15, 2008
    Location:
    Holocene Epoch
    #11
    LED backlit displays are pretty much "instant on". There is no "warm up" needed anymore.

    I'd take it back for an exchange (and I'd test out the replacement at the :apple: store before I left).
     
  12. Crevice macrumors regular

    Joined:
    Sep 3, 2008
    #12
    Maybe yours is worse, but at the apple store I put the three 27inches computers they had on a white and grey screen, and saw "blotchiness".. Once again you can barely tell, just on a solid grey and white screen.
     
  13. Sir Cecil macrumors 6502a

    Joined:
    Mar 31, 2008
    #13
    It's odd how these things become less of an issue once the return/exchange period is up. Some people can't bear to go through that period without finding something that will justify (in their minds) a few returns... and they end up with exactly the same quality they had in the first place. And the day after the return period is up, they never even notice what was previously an issue for them.
     
  14. dantay thread starter macrumors regular

    dantay

    Joined:
    May 11, 2006
    #14
    Ah Cecil..........I still remember your 'helpful' input from one of my old 24" screen problem threads. I did manage to get a good screen back then though.;)
     
  15. macdaddy79 macrumors newbie

    Joined:
    Jul 31, 2008
    #15
    It just works?

    Apple make lovely computers and operating systems, but their quality control does seem to be slipping. If you make aspirational products that are heralded like the second coming then they had better be perfect. Especially when you consider they cost so much more than the equivalent PC hardware (and especially now we can directly compare the cost of a mac to an equivalent PC spec). I would take it back. For the money a mac costs it should be spot on, and there is no reason for it not to be other than shoddy manufacturing. If you sell something with that much hype, you'd better be sure it can live up to it.
     
  16. txhockey9404 macrumors 6502a

    Joined:
    Feb 25, 2008
    #16
    They really aren't all that much more expensive anymore. Here is an almost direct comparison of a 13" 2.53ghz MBP to a Dell XPS 13".
    Part, etc. MBP Dell
    Price $1499 $1459
    Case Unibody Aluminum Plastic and Pleather
    Processor Identical
    OS Snow Leopard Windows 7 Ultimate*
    Memory Identical
    HDD 250gb 5400rpm 250gb 7200rpm
    Video Card Identical
    Wireless Identical
    Bluetooth Included Added (+20)
    Battery 7hr internal Added 9-cell to compete

    So, there really is only $40 difference, which is very negligible, especially when the costs are already this high anyway. I do agree that they could be a bit better quality, but they aren't really more expensive than the competition, so you can't use price as a factor for how much support and quality control they have (or lack).
    *I added Ultimate because it has all the W7 features, just as Snow Leopard has all the Snow Leopard features.
     
  17. meagain macrumors 68030

    Joined:
    Nov 18, 2006
    #17
    I've learned to ignore blotchiness on a white or gray screen. I can 'never' see it when working even with email, etc. I used to be obsessed with it.
     
  18. tclamp07 macrumors member

    Joined:
    Oct 26, 2008
    #18
    Im glad I found this thread I have the same exact problem as the op. My screen has that line on the bottom no matter what screen I have up. Hey op did you take it back to the apple store or find a workaround for the screen?
     
  19. dantay thread starter macrumors regular

    dantay

    Joined:
    May 11, 2006
    #19
    No i've not had time to get to the store yet but I will, this unit wont play quicktime HD or even its own screen saver smoothly after its been on 20 minutes (first unit did the same). So it seems to have a more serious problem than the blotchy screen. I've not noticed anyone else mention this judder in playback, but i'm at a loss as to how I can have had 2 duff GFX cards.
     
  20. tclamp07 macrumors member

    Joined:
    Oct 26, 2008
    #20
    I took my 27" back to the apple store and they replaced it on the spot. I brought it home and just set it up and noticed there are a few actual engraved scratches on the screen! This is ridiculous! What the hell while I was typing this my screen just flashed? Apples quality control has gone to crap Im returning this tomorrow but the problem is I live an hour and half from the apple store! ARGH! Sorry im venting. Does anyone know if apple will give you some sort of compensation for having to drive back and fourth to get a working computer?
     
  21. toxthexnines macrumors regular

    toxthexnines

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    Aug 3, 2007
    Location:
    405/918
    #21
    Probably not :(

    I just "tested" mine with grey & white wallpapers. Luckily mine is perfect, for a second i thought mine had it. Had a few people look and made sure. I think i started to imagine mine had it. haha
     
  22. tclamp07 macrumors member

    Joined:
    Oct 26, 2008
    #22
    Were you looking for scratches or the blotchiness? If your looking for the latte hide your dock and then open a white screen or any solid colored screen and expand it to the full screen. Look at the bottom about an inch up and see if its darker. Thanks!
     
  23. toxthexnines macrumors regular

    toxthexnines

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    #23
    I was looking for blotches, also didn't find any scratches thank god. haha
    My dock is on the left anyways but i used a few different solid wallpapers. Between me and three friends we couldn't see any difference. So i guess i have a perfect screen. *knocks on wood & throws confetti*
     
  24. tclamp07 macrumors member

    Joined:
    Oct 26, 2008
    #24
    Haha lucky guy well Im glad to hear that its at least an isolated issue.
     
  25. toxthexnines macrumors regular

    toxthexnines

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    405/918
    #25
    Yeah sucks yours has scratches on it! Apple will definitely switch it out, just ask to see the new one before you leave to avoid another drive.

    I got mine last Thursday at the Tulsa Apple store and i messed with the two 27' models they had and their screens didn't have any blotches. Just tons of finger prints.
     

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