Blu-ray burning error message

Discussion in 'Mac Basics and Help' started by InfiniteLoopy, May 29, 2017.

  1. InfiniteLoopy macrumors 6502

    Joined:
    Dec 14, 2010
    #1
    I have an external USB blu-ray player/burner that I'm having trouble burning blu-ray discs with. I've never burned a BD-R before.

    The drive can read blu-rays fine, and can burn DVDs fine. It recognizes the blank BD-R discs that I insert, but when I attempt to burn them in Finder, it gives me an error message: ("The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022)").

    I've tried on two Macs, one running Sierra, the other El Capitan. I've tried with Burn app too. I've reset the PRAM, I've tried different USB ports. I've tried at the lowest burn speed available. It always ejects the disc during the "preparing" stage.

    I'm using good quality Verbatim 100GB discs. My burner says that it supports quad-layer discs.

    Any suggestions would be helpful, is this the burner, a problem with Mac OS (X), or the discs?
     
  2. Fishrrman macrumors G5

    Fishrrman

    Joined:
    Feb 20, 2009
    #2
    What application are you using to do the burning?
    Have you tried Toast?
     
  3. InfiniteLoopy thread starter macrumors 6502

    Joined:
    Dec 14, 2010
    #3
  4. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    Have you tried a standard BD-R (not multi-layer...)?

    Does your burner have its own power supply? or, does it get power through the USB bus?
     
  5. InfiniteLoopy thread starter macrumors 6502

    Joined:
    Dec 14, 2010
    #5
    I only bought 100GB as I wanted to copy a lot of data onto a single one. I suppose the next thing to try is to buy some 25GB ones.

    It's got a double USB plug, but actually works fine with just one (I did try it with both plugged in too).

    Any other ideas?
     
  6. Audit13 macrumors 68020

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #6
    Tried the burner on another Mac or PC? Burner is running the latest firmware release?
     
  7. Tech198, Jun 22, 2017
    Last edited: Jun 22, 2017

    Tech198 macrumors G5

    Joined:
    Mar 21, 2011
    Location:
    Australia, Perth
    #7
    I would say, if it burns through other applications fine, and it's just Finder, then its not power issue.. Usually the double usb plugs can be used in case there is not enough power from one.... its not always required and depends on power drawn from the usb port and external drive

    So ya,, Toast is probably the best. You have allot more choices in Widows.
     

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