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27romin

macrumors newbie
Original poster
Feb 24, 2011
3
0
I bought an ipod touch 4 gen of my friend, I am having two problems:

1. Light leak in 4 areas (Two of them are major)
2. Blue pixel in front facing camera application.

I went to apple for the light leaks and they said, "Sorry we do not replace it for light leaks". Is that true? Has anyone been told that?

I have not been to the apple store for my scond problem, which is the flashing blue dot in my front facing camera.

Its like one of these blue pixels, however in the camera applcation only:

iPhonecrack-1.png


Any idea what is it? because that blue pixel only shows up in the camera application. Has any one else got that problem?

Thank you.
 
Last edited:
why apple do not care about your iPod Touch, obviously something wrong with your iPod Touch and it should take responsibility for it!
 
Well, I am saying the truth, they said, it is minor light leaks. In fact I am worried to go to them again for my second problem because they might think I am purposely trying to get a new ipod touch.

I am not sure what to do, yesterday I noticed the blue dot also shows up in my pictures...
 
Try a different Apple Store if you can....
Personally, I care about my iPods a lot. My iPod Classic had a dead pixel problem, and it made me wince everytime I looked at it. :eek:
I would just keep trying, after all, it's still under warranty and it should be working as it left the factory.
 
those are dead/lit/stuck pixels.
its more than that + u have light leak

THEY SHOULD have replaced it.

take it back to the apple store or to another.
 
Did you try a hard reset? Is your OS up to date? Are you in warranty?

https://selfsolve.apple.com/agreementWarrantyDynamic.do

The pixel anomaly is one thing but you should have mentioned the Camera issue.

http://support.apple.com/kb/TS2771.

Go back to the Apple store and discuss both issues. Have them restore it back to factory settings and update the firmware. If the issue persists then they should no problems replacing the ipod, assuming that it is in warranty.
 
It is under warranty, I will try to reset it, if it does not work then I will have to go back to apple. To be honest I was very disapointed, I paid £200 for it.
 
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