Blue dot in my ipod touch

Discussion in 'iPod touch' started by 27romin, Feb 24, 2011.

  1. 27romin, Feb 24, 2011
    Last edited: Feb 24, 2011

    27romin macrumors newbie

    Joined:
    Feb 24, 2011
    #1
    I bought an ipod touch 4 gen of my friend, I am having two problems:

    1. Light leak in 4 areas (Two of them are major)
    2. Blue pixel in front facing camera application.

    I went to apple for the light leaks and they said, "Sorry we do not replace it for light leaks". Is that true? Has anyone been told that?

    I have not been to the apple store for my scond problem, which is the flashing blue dot in my front facing camera.

    Its like one of these blue pixels, however in the camera applcation only:

    [​IMG]

    Any idea what is it? because that blue pixel only shows up in the camera application. Has any one else got that problem?

    Thank you.
     
  2. Brucewl macrumors 6502

    Brucewl

    Joined:
    Sep 15, 2010
    #2
    why apple do not care about your iPod Touch, obviously something wrong with your iPod Touch and it should take responsibility for it!
     
  3. 27romin thread starter macrumors newbie

    Joined:
    Feb 24, 2011
    #3
    Well, I am saying the truth, they said, it is minor light leaks. In fact I am worried to go to them again for my second problem because they might think I am purposely trying to get a new ipod touch.

    I am not sure what to do, yesterday I noticed the blue dot also shows up in my pictures...
     
  4. mgartner0622 macrumors 65816

    mgartner0622

    Joined:
    Jun 6, 2010
    Location:
    Colorado, USA
    #4
    Try a different Apple Store if you can....
    Personally, I care about my iPods a lot. My iPod Classic had a dead pixel problem, and it made me wince everytime I looked at it. :eek:
    I would just keep trying, after all, it's still under warranty and it should be working as it left the factory.
     
  5. r2fa3l macrumors regular

    Joined:
    Oct 8, 2010
    Location:
    Texas
    #5
    those are dead/lit/stuck pixels.
    its more than that + u have light leak

    THEY SHOULD have replaced it.

    take it back to the apple store or to another.
     
  6. Evel1337 macrumors newbie

    Joined:
    Feb 25, 2011
    #6
    Did you try a hard reset? Is your OS up to date? Are you in warranty?

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    The pixel anomaly is one thing but you should have mentioned the Camera issue.

    http://support.apple.com/kb/TS2771.

    Go back to the Apple store and discuss both issues. Have them restore it back to factory settings and update the firmware. If the issue persists then they should no problems replacing the ipod, assuming that it is in warranty.
     
  7. 27romin thread starter macrumors newbie

    Joined:
    Feb 24, 2011
    #7
    It is under warranty, I will try to reset it, if it does not work then I will have to go back to apple. To be honest I was very disapointed, I paid £200 for it.
     

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