My MacBook Pro 2010 was doing a wonderful job of identifing faces in i photo. Unfortunately, i photo froze, and the internet had a hard time connecting though airport. I attempted to shut down programs. They wouldnt, so I held the power button down and crashed the machine. Now when I restart it I get the blue screen. I tried everything I could find on the internet to fix it...nothing works. I did run a diagnostic check, hardware and software are fine. I'm so upset! this machine has NEVER given me a problem...
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Blue Screen Blues kept me up all night!
- Thread starter CathyD
- Start date
- Sort by reaction score
Have you tried re-setting the SMC?:
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
And a disk verification?
Open up disk utility and click "verify disk" This will take a while, but I'm guessing you have corrupt files from the crash.
If DU says the disk needs repair then follow the instructions on screen.
You may also need to repair you permissions:
http://support.apple.com/kb/ht1452
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
And a disk verification?
Open up disk utility and click "verify disk" This will take a while, but I'm guessing you have corrupt files from the crash.
If DU says the disk needs repair then follow the instructions on screen.
You may also need to repair you permissions:
http://support.apple.com/kb/ht1452
And Apple Hardware test.
And Safe Boot.
Plenty of options to try, yet you don't say what you already tried to do, well sort of.
And Safe Boot.
Plenty of options to try, yet you don't say what you already tried to do, well sort of.
I think you'll find that the disk will be fine once it's repaired unless you have been unlucky and the crash was the HDD going south.
Its asking me to remove the battery
The instructions tell me to remove the battery, I have no way to do that. What do I do?
----------
-PRAM reset
-SMC reset (instructions from another web site)
-I tried to reboot in safe mode
-completed a diagnostic check: both hard drive and software were fine
----------
-PRAM reset
-SMC reset (instructions from another web site)
-I tried to reboot in safe mode
-completed a diagnostic check: both hard drive and software were fine
----------
What is an HDD & how do I know if I have it?
The instructions tell me to remove the battery, I have no way to do that. What do I do?
----------
-PRAM reset
-SMC reset (instructions from another web site)
-I tried to reboot in safe mode
-completed a diagnostic check: both hard drive and software were fine
----------
-PRAM reset
-SMC reset (instructions from another web site)
-I tried to reboot in safe mode
-completed a diagnostic check: both hard drive and software were fine
----------
What is an HDD & how do I know if I have it?
HDD = Hard Disk Drive. And you would have to have one. HDD stores all of your files, info, etc. (unless you have an SSD (Solid State Drive) but I doubt that's the case)
Have you tried booting into safe mode?
Turn on the computer, as soon as you hear the startup sound hold the shift key.
Don't let go until you see the spinning wheel and a status bar.
I had a Mac that would hang at the blue screen. Booting into safemode worked. While in safe mode, I used disk util to repair the disk.
Turn on the computer, as soon as you hear the startup sound hold the shift key.
Don't let go until you see the spinning wheel and a status bar.
I had a Mac that would hang at the blue screen. Booting into safemode worked. While in safe mode, I used disk util to repair the disk.
Last edited:
A HDD is your storage (hard drive). SSD is also a type of storage (solid state drive). They function as the same thing, really.
Also, did you select your correct model for the PRAM reset? One has the option to remove a battery, one does not.