Blue Screen Blues kept me up all night!

Discussion in 'MacBook Pro' started by CathyD, Mar 13, 2013.

  1. CathyD macrumors newbie

    Joined:
    Mar 13, 2013
    #1
    My MacBook Pro 2010 was doing a wonderful job of identifing faces in i photo. Unfortunately, i photo froze, and the internet had a hard time connecting though airport. I attempted to shut down programs. They wouldnt, so I held the power button down and crashed the machine. Now when I restart it I get the blue screen. I tried everything I could find on the internet to fix it...nothing works. I did run a diagnostic check, hardware and software are fine. I'm so upset! this machine has NEVER given me a problem...
     
  2. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #3
  3. CathyD thread starter macrumors newbie

    Joined:
    Mar 13, 2013
    #4
    thank you for replying so fast!

    I honestly didn't know what to do at this point, I tried the resets, I'm going to look at your links and try them too. maybe they will say to do something different!
     
  4. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #5
    And Apple Hardware test.
    And Safe Boot.

    Plenty of options to try, yet you don't say what you already tried to do, well sort of.
     
  5. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #6
    I think you'll find that the disk will be fine once it's repaired unless you have been unlucky and the crash was the HDD going south.
     
  6. CathyD thread starter macrumors newbie

    Joined:
    Mar 13, 2013
    #7
    Its asking me to remove the battery

    The instructions tell me to remove the battery, I have no way to do that. What do I do?

    ----------

    -PRAM reset
    -SMC reset (instructions from another web site)
    -I tried to reboot in safe mode
    -completed a diagnostic check: both hard drive and software were fine

    ----------

    -PRAM reset
    -SMC reset (instructions from another web site)
    -I tried to reboot in safe mode
    -completed a diagnostic check: both hard drive and software were fine

    ----------

    What is an HDD & how do I know if I have it?
     
  7. LatinaC09 macrumors regular

    LatinaC09

    Joined:
    Dec 30, 2011
    Location:
    Cleveland, Ohio
    #8
    HDD = Hard Disk Drive. And you would have to have one. HDD stores all of your files, info, etc. (unless you have an SSD (Solid State Drive) but I doubt that's the case)
     
  8. minifridge1138, Mar 13, 2013
    Last edited: Mar 13, 2013

    minifridge1138 macrumors 6502a

    Joined:
    Jun 26, 2010
    #9
    Have you tried booting into safe mode?

    Turn on the computer, as soon as you hear the startup sound hold the shift key.
    Don't let go until you see the spinning wheel and a status bar.

    I had a Mac that would hang at the blue screen. Booting into safemode worked. While in safe mode, I used disk util to repair the disk.
     
  9. xShane macrumors 6502a

    xShane

    Joined:
    Nov 2, 2012
    Location:
    United States
    #10
    A HDD is your storage (hard drive). SSD is also a type of storage (solid state drive). They function as the same thing, really.

    Also, did you select your correct model for the PRAM reset? One has the option to remove a battery, one does not.
     

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