Blue screen crashes on refurbed 17" Macbook pro

Discussion in 'MacBook Pro' started by dspindl, Oct 17, 2011.

  1. dspindl macrumors member

    Joined:
    Sep 30, 2011
    #1
    I get blue screen crashes sometimes. I need to figure out if I'm to blame, or the macbook. It was purchased from Apple refurbished and I have had it two weeks. I have had 5 blue screen episodes, all of them when quitting an application. Four times when quitting using command-Q and one when clicking on "quit...." from the menu bar. The programs were Photoshop Elements 9 (4 times) and Firefox (1 time).
    I'm ready to call and see how to return/exchange the laptop, but before I do I thought I'd see if anyone has experienced this and has any suggestions for me.

    Thank you!

    Dave
     
  2. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #2
    Wether you are the only person or not, I would take this to apple immediately! You should not be stuck with a lemon. Are you still in your 14 day return period? I would definatley act on this fast! you don't want a computer that crashes and you can not see the display.
     

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