Blue screen crashes on refurbed 17" Macbook pro

Discussion in 'MacBook Pro' started by dspindl, Oct 17, 2011.

  1. dspindl macrumors member

    Sep 30, 2011
    I get blue screen crashes sometimes. I need to figure out if I'm to blame, or the macbook. It was purchased from Apple refurbished and I have had it two weeks. I have had 5 blue screen episodes, all of them when quitting an application. Four times when quitting using command-Q and one when clicking on "quit...." from the menu bar. The programs were Photoshop Elements 9 (4 times) and Firefox (1 time).
    I'm ready to call and see how to return/exchange the laptop, but before I do I thought I'd see if anyone has experienced this and has any suggestions for me.

    Thank you!

  2. wrinkster22 macrumors 68030


    Jun 11, 2011
    Wether you are the only person or not, I would take this to apple immediately! You should not be stuck with a lemon. Are you still in your 14 day return period? I would definatley act on this fast! you don't want a computer that crashes and you can not see the display.

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