Blue Spot While Taking Photos with iPhone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by zachcheatham, Jul 25, 2010.

  1. zachcheatham macrumors regular

    zachcheatham

    Joined:
    Dec 7, 2009
    Location:
    St. Louis, Missouri
    #1
    I'm having this weird issue with my iphone 4 where when I take a picture, theres a blue tint in the center of the photo. You can really see it when the photo is mostly white. I thought it was the screen at first until I looked at the picture on my computer and could still see it. Anyone else having this problem? Do you think I could get the Genius Bar to fix it?
     
  2. Mike84 macrumors 6502a

    Joined:
    Jun 23, 2010
    #2
    Can you post a picture?

    I am not having this issue and I haven't really heard about it.

    If you continue to have an issue, go to a local Apple store and show a genius bar tech and he/she should give you a new iphone 4. If you cannot go to a local apple store, just call apple care.
     
  3. zachcheatham thread starter macrumors regular

    zachcheatham

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    Dec 7, 2009
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    St. Louis, Missouri
  4. Mike84 macrumors 6502a

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    Jun 23, 2010
    #4
    Have you tried restoring the phone? I doubt it is a software issue, it may be more related to a hardware issue. If the latter, make sure you back up your phone to itunes before you get a replacement from Apple.
     
  5. ericg301 macrumors 6502a

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    Jun 15, 2010
  6. Mike84 macrumors 6502a

    Joined:
    Jun 23, 2010
    #6
    Good point. I didn't think about that. Some people with the ifrogz blue case, for example, were having issues with pictures coming out blueish.
     
  7. zachcheatham thread starter macrumors regular

    zachcheatham

    Joined:
    Dec 7, 2009
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    #7
    No, I dont even have a case on it.

    I've tried cleaning off the lens, and restoring the phone though. Nothing has worked...
     
  8. chembox macrumors 6502a

    Joined:
    Feb 17, 2010
    #8
    Almost everyone has this issue, it occurs under fluorescent lighting on a white background. It's a software issue, not a camera issue.

    Source: I've tested this on at least 100 different iP4s.
     
  9. Mike84 macrumors 6502a

    Joined:
    Jun 23, 2010
    #10
    Seems to be a hardware problem. Perhaps it may be something on the lens, but if you have cleaned it then it would have come off, if the blue tint is on the exterior. More than likely, it is a hardware issue. You will have to get a replacement.
     
  10. Mike84 macrumors 6502a

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    Jun 23, 2010
    #11
  11. zachcheatham thread starter macrumors regular

    zachcheatham

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    Dec 7, 2009
    Location:
    St. Louis, Missouri
    #12
    Hmmm.. I cant get my buddy's iPhone 4 to show it
     
  12. Etnies419 macrumors 6502

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    Sep 9, 2008
  13. zachcheatham thread starter macrumors regular

    zachcheatham

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    Dec 7, 2009
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    St. Louis, Missouri
    #14
    In these photos, its fluorescent, but if I go into a room with warmer lighting, Its a purplish color
     
  14. ToroidalZeus macrumors 68020

    ToroidalZeus

    Joined:
    Dec 8, 2009
    #15
    That's actually a green, not blue, spot / tint and it's a common issue with the iP4.... get the hardware exhcanged.
     
  15. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #16
    Of course it's the lighting. Why not talk about the details of the lights, flash etc.? Electronic shutters and fluorescent lighting can play havoc with lowlight images. Try with and without flash, add external lighting. The iPhone is fully auto. The lighting is the only thing you can really control.
     
  16. zachcheatham thread starter macrumors regular

    zachcheatham

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    #17
    green, blue. Whats the difference? :)
     
  17. zachcheatham thread starter macrumors regular

    zachcheatham

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    #18
    Its not lowlight at all and I'm not using the flash.
     
  18. ToroidalZeus macrumors 68020

    ToroidalZeus

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    Dec 8, 2009
    #19
  19. solius macrumors regular

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    Jul 15, 2010
    Location:
    Decatur AL
    #20
    I have the same issue with mine but only under artificial light like the kind found in stores not sure what its called. It takes pictures just fine outside and ive taken some inside my apartment and they seem fine. I would call apple and let them know about it. Ive seen other threads on the forums complaining about this same thing it will only help if apple starts to get some documentation on this so they can maybe put out a software fix for it as well.

    edit:
    I just used the camera in my apt. under fluorescent lighting (yellowish light) and don't see the bluish green dot in the middle. I do see it when I use the camera at work under the white fluorescent lighting. I work in retail at a big electronics store. It may just be the lighting. I also see it every time when I point the camera at a white sheet of paper. So it may just be a software issue not sure I'm going to wait and see if it gets worse before i see if i can get it relpaced.
     
  20. Bear Hunter macrumors 6502a

    Bear Hunter

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    Aug 10, 2008
    #21
    Wait a minute, what do you mean a hardware issue? Are you telling me that there are ip4's that don't have this issue under fluorescent lighting?
     
  21. Block macrumors 6502a

    Block

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    Jun 28, 2007
    #22
    This is a common issue. It likely has something to do with the fluorescent lighting as the issue isn't as easy to reproduce under different lighting settings. Whether it's something normal affecting all phone cameras or there is a defect with your phone is up for debate. There are threads and threads on this. :(
     
  22. Block macrumors 6502a

    Block

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    Jun 28, 2007
    #23
    In the most unscientific test ever, only about 2/3 of the cameras at the Apple Store I went to were affected by the issue. But it's difficult to compare since all the phones were locked to a certain part of the table, so the lighting on one side of the room might have been different than the ones on the other side.
     
  23. zachcheatham thread starter macrumors regular

    zachcheatham

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    Dec 7, 2009
    Location:
    St. Louis, Missouri
    #24
    So do you guys think apple will exchange the phone for this?
     
  24. Block macrumors 6502a

    Block

    Joined:
    Jun 28, 2007
    #25
    They will exchange the phone for this but there is no guarantee that you will get a better phone as it is possible that all phones have this issue.
     

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