BlueStacks not working

[levmc]

It's showing two tabs.
"App center" and "My apps"
"My apps" is blacked out.

 

[levmc]

Anyone know how this can be fixed?

 

[levmc]

Still needing help on this.

 

[bogdanw]

Have you given BlueStacks permission for Accessibility?
System Preferences - Privacy - Accessibility https://support.apple.com/guide/mac-help/allow-accessibility-apps-to-access-your-mac-mh43185/mac

 

[levmc]

Yes I did, and it worked for some time. I believe that is not the problem currently, as I can still open it (but in a case of accessibility problem, it didn't open at all).

 

[bogdanw]

Try to delete the preferences files from ~/Preferences
com.BlueStacks.AppPlayer.SavedFrame.plist
com.BlueStacks.AppPlayer.FLE.plist
com.BlueStacks.AppPlayer.plist
com.bluestacks.BlueStacks.plist

 

[levmc]

How do you go to that Preferences folder?
I searched it on Finder but didn't get anything.

 

[satcomer]

How do you go to that Preferences folder?
I searched it on Finder but didn't get anything.

It’s the preference file in your Home folder! So use this string:

/ComputerName/Users/YourUserName/Preferences/ Then you will find the preferences folder your looking for!

 

[bogdanw]

Sorry, my mistake, it's ~/Library/Preferences
Go to a folder by entering its pathname https://support.apple.com/guide/mac-help/go-directly-to-a-specific-folder-on-mac-mchlp1236/mac
In this case, press ⇧ + ⌘ + G in Finder and use the path ~/Library/Preferences

 

[levmc]

Try to delete the preferences files from ~/Preferences
com.BlueStacks.AppPlayer.SavedFrame.plist
com.BlueStacks.AppPlayer.FLE.plist
com.BlueStacks.AppPlayer.plist
com.bluestacks.BlueStacks.plist

I could find everything except for FLE. Instead, I found this:
com.BlueStacks.AppPlayer.Guid.plist.
Should I delete this too?

 

[bogdanw]

I could find everything except for FLE. Instead, I found this:
com.BlueStacks.AppPlayer.Guid.plist.
Should I delete this too?

You can delete that too, it's trial and error. Those files are re-created when you next start BlueStacks.

 

[levmc]

I deleted those and when I opened Bluestacks it gets stuck on "Preparing bluestacks".

 

[bogdanw]

I deleted those and when I opened Bluestacks it gets stuck on "Preparing bluestacks".

For me, it displays a window saying that it will fix the installation, then starts normally.
You should probably try to uninstall BlueStacks completely and install it again.
This is an AppleScript I made for myself to uninstall BlueStacks. You can run it with /Applications/Utilities/Script Editor.app, it asks for your password in order to delete the LaunchDaemon, PrivilegedHelperTool and other components installed by BlueStacks.

try
    do shell script "launchctl unload -wF /Library/LaunchDaemons/com.BlueStacks.AppPlayer.bstservice_helper.plist" with administrator privileges
end try
try
    do shell script "rm /Library/LaunchDaemons/com.BlueStacks.AppPlayer.bstservice_helper.plist" with administrator privileges
end try
try
    do shell script "rm /Library/PrivilegedHelperTools/com.BlueStacks.AppPlayer.bstservice_helper" with administrator privileges
end try
try
    do shell script "rm -r /Applications/BlueStacks.app" with administrator privileges
end try
try
    do shell script "killall bsteventtool" with administrator privileges
end try
try
    do shell script "rm -r ~/Library/BlueStacks" with administrator privileges
end try
try
    do shell script "rm ~/Library/Preferences/com.BlueStacks.*"
end try
try
    do shell script "rm ~/Library/Preferences/com.bluestacks.*"
end try
try
    do shell script "rm ~/Library/LaunchAgents/com.BlueStacks*"
end try
try
    do shell script "rm -r ~/Library/Caches/com.bluestacks.BlueStacks"
end try
try
    do shell script "rm -r ~/Library/WebKit/com.bluestacks.BlueStacks"
end try
try
    do shell script "rm -r ~/Library/Caches/Sessions/BlueStacks"
end try
try
    do shell script "rm -r ~/Library/Caches/KSCrashReports/BlueStacks"
end try
try
    do shell script "rm -r ~/Library/Cookies/com.bluestacks*"
end try
try
    do shell script "rm /Library/Logs/DiagnosticReports/BlueStacks*"
end try

 

[levmc]

Would it not work as well if I just tried to delete it from the Application folder?

 

[bogdanw]

Would it not work as well if I just tried to delete it from the Application folder?

The script tries to remove all traces of BlueStacks from your system. As you can see, there are many
Try the official instructions first https://support.bluestacks.com/hc/e...2-How-can-I-uninstall-BlueStacks-from-my-Mac-

 

[levmc]

I just deleted the app from Applications and reinstalled it, and it works now. Thank you anyways.