Bluetooth headphone problem

[Mackinjosh]

I'm using Beats Studio Wireless headphones via bluetooth connected to my Apple TV 4 and any time I use the 15 second skip backwards it completely loses connection forcing me to turn off the headphones and pair them again.

Is this a Beats issue or can someone with different bluetooth headphones test it out and let me know if they see the same thing.

 

[Mac... nificent]

Lots of bluetooth issues with ATV4. I'm sure they're working on a fix.

 

[Partron22]

How to Reset the Bluetooth Hardware Module on Mac OS X to Troubleshoot Challenging Bluetooth Issues
Just use the perfectly natural opt-shift-select bluetooth menu to bring up the debug/reset items in the menu.

 

[Mackinjosh]

I just got a cheap pair of bluetooth earbuds and paired them with the ATV4 and they didn't exhibit the problems that the Beats Wireless did. I'd love to say I can't believe that Apple doesn't test to see if their own products work together, but unfortunately it's very believable. Fortunately Target let me return the Beats, which were pretty awful all around anyway, so no big loss there.

 

[Powermax]

Update the firmware of the beats, that should fix the problem.

 

[Mackinjosh]

Update the firmware of the beats, that should fix the problem.

I returned them. They're uncomfortable and sound awful (that noise they make that Apple/Beats thinks of as "noise cancelling" is dreadful). Gonna pick up a pair of the new V-moda Crossfade Wireless. They have the added benefit of working wired minus a battery.