Bluetooth Headphones No Sound?

Discussion in 'Windows, Linux & Others on the Mac' started by gfreek, Aug 9, 2016.

  1. gfreek macrumors newbie

    Joined:
    Aug 4, 2016
    #1
    Ok have 2016 Macbook 12 Retina on windows 10 my bluetooth headphones got paired and connected but no audio? Sound still comes from the speakers, when its in Mac headphones work fine so is there anything I missed? or Is this a known issue with bootcamp windows 10?
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    I had a similar issue. My headset would connect, but no sound. It has something to do with a Bluetooth connectivity coded issue and mine was never resolved.
     
  3. supermariofan25 macrumors regular

    supermariofan25

    Joined:
    Feb 7, 2011
    #3
    Right click on the volume icon in the task-bar and select 'Playback Devices', a window will pop up listing available audio output devices. Make sure that your Bluetooth headphones are set as the default audio device. If your Bluetooth device does not show up as an audio device then remove the headphones from the known devices list in the Bluetooth settings pane and re-pair the headphones with your computer.
     
  4. gfreek thread starter macrumors newbie

    Joined:
    Aug 4, 2016
    #4
    Thank you guys for your input. It's actually a bluetooths driver issue so re-installed the bluetooth driver that apple gives with bootcamp but with this driver although headphones connected sound would drops in and out every 3sec continuously.

    So then went to the vendor Broadcom and installed their driver broadcom 64 bit bluetooth driver for windows 10 from here:
    https://www.broadcom.com/support/bluetooth

    After installing this driver all good 90% of the time however still have intermittent sound drop out. So does anyone else can recommend a bluetooth driver I should install?
     
  5. supermariofan25 macrumors regular

    supermariofan25

    Joined:
    Feb 7, 2011
    #5
    Other than the latest driver from the manufacturer I cant recommend any other drivers as I often don't recommend using third party drivers. Best you can do is see if any others are having the same problem and if they have a fix or hope that Windows updates might resolve the rest of your issues.
     
  6. gfreek thread starter macrumors newbie

    Joined:
    Aug 4, 2016
    #6
    Okay guys I've noticed a bug on Windows 10 bootcamp came across it purely by accident as I was frustrated to get to the bottom of this sound drop out on BT headphones when connected.

    Whenever I go to Settings - Devices - Bluetooth window (see image), the connected BT Headphone audio starts to stutter and it only happens on this settings window nowhere else!!

    At first I thought it was general bug in Windows 10 but when tried to replicate this issue on my other windows 10 laptop (acer) there was no audio stutter on the connected BT headphones when I went to this settings window.

    I could be wrong but I think this bug effects anyone running Windows 10 via bootcamp on Mac. Anyone else want to confirm or unconfirm what I have discovered?
    [​IMG]
     

    Attached Files:

  7. gman901 macrumors 6502a

    Joined:
    Sep 1, 2007
    Location:
    Houston, TX
    #7
    I'm having the same issues with Bluetooth and Windows 10 Anniversary Edition. My connection always drops and reconnects. I think most members in this forum use regular headphones because it seems like nobody else is having this issue. It's a good thing that we still have a headphone jack!
     
  8. gfreek thread starter macrumors newbie

    Joined:
    Aug 4, 2016
    #8
    Okay I stand corrected this is definitely a bluetooth driver issue, although we are led to believe that apple have updated all their drivers in BootCamp V6 to be compatible with Windows 10 it seems the Apple Broadcom Built-in Bluetooth driver is NOT Windows 10 compatible!

    Although BootCamp shows its installed the bluetooth driver but it is NOT and even when I do it manually via device manager it installs but does not work the "Apple Broadcom Built-in Bluetooth" icon has a yellow warning triangle on it.

    So basically when you try to update the driver via device manager Windows defaults to standard Microsoft Bluetooth Stack - bluetooth radio. see attached image. This driver actually works very well other than what I have already stated in my last post that the audio stutters when Bluetooth devices settings is open.

    It's frustrating that apple don't really care much about Bootcamp drivers and take their sweet time to update them. I don't understand the logic as the end user will have a poor experience with Windows on Mac, then what's the point of even providing bootcamp?? Or is it so that because of the poor experience the end user will stick with Mac???

    If anyone has solution or workaround to this please post here.
     

    Attached Files:

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