Bluetooth issues

Discussion in 'Alternatives to iOS and iOS Devices' started by nj-morris, Jun 12, 2017.

  1. nj-morris macrumors 68000

    nj-morris

    Joined:
    Nov 30, 2014
    Location:
    UK
    #1
    Been a while since I've been on these forums. Feels weird.

    Anyway, I have a Galaxy S6 Edge+, had it almost since it came out, and I have a pair of Bluetooth earphones to go with them. Now sometimes when I turn the headphones on and go onto Spotify to listen to some music, it starts to play the quiet white noise that all headphones do when some sound is produced, but the music doesn't actually come through. I've tried closing and reopening the app, but that doesn't help. The only solution is to power the phone down and turn it back on, but that's a pain to do every time I want to listen to music.

    I've tried once with a Bluetooth speaker and the same thing happens, so I'm pretty sure it's a problem with the phone itself. Anybody knows why this is happening, and how to solve it?
     
  2. elf69 macrumors 68000

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #2
    Has some issues with my s7 edge.

    I downloaded keis software from samsung and made a back up.
    then factory reset the phone via keis as gets latest firmware from samsung then I put my back up back on phone.

    It cured my issue, may or may not fix your problem.

    My issue was wifi by the way...
     

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