Bluetooth Keyboard problem on initial iMac setup!

Discussion in 'Macintosh Computers' started by m-dogg, Jan 10, 2005.

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  1. m-dogg, Jan 10, 2005

    m-dogg macrumors 65816

    m-dogg

    Joined:
    Mar 15, 2004
    Location:
    Connecticut
    #1
    The UPS guy just dropped off my new iMac, but my happiness is quickly turning into frustration...

    I have the bluetooth keyboard & mouse package. The mouse was recognized fine, but the keyboard won't. I'm stuck on a 'before you begin' screen that I can't get past. I've checked the batteries to make sure I put them in right, tried a different set of batteries I had, and confirmed it is switched on. I even tried restarting the computer, but no luck. The CAPS LOCK key doesn't light up either - Seems like it's dead.

    Anyone ever have this problem? Not sure what to do - Help!

    Thanks!!!!!!!!!
     
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  2. jsw, Jan 10, 2005

    jsw Moderator emeritus

    jsw

    Joined:
    Mar 16, 2004
    Location:
    Andover, MA
    #2
    Does the green LED by the keyboard switch turn on, at least momentarily, when you turn on the KB? If not, something is definitely wrong with the KB or, I suppose, the batteries.
     
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