Bluetooth mouse issues in Boot Camp

Discussion in 'Windows, Linux & Others on the Mac' started by skaertus, Jul 28, 2017.

  1. skaertus macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #1
    I am having nothing but frustration with Boot Camp. Now, I have the following problem.

    I have a Logitech MX Anywhere 2 mouse which I am unsuccessfully trying to connect in Windows 10.

    Windows 10 recognizes the mouse, but it simply cannot connect.

    The mouse works perfectly under macOS, so it is not a problem with this particular device.

    A USB mouse works fine under Windows, so it does not appear to be a problem with mouse drivers.

    My Apple Mobile Keyboard also connected fine with Windows on bluetooth, so it does not seem to be a problem with bluetooth drivers as well.

    I've read in Internet forums that several people had problems with this mouse connecting to Windows 10 on Boot Camp.

    I tried reinstalling Boot Camp drivers (without uninstalling any previous driver) and it did not work.

    I tried resetting NVRAM memory and it didn't work.

    I tried to disconnect it on macOS and it didn't work either.

    Does anybody else has a similar problem? Is it a problem with this particular device? Do I have to buy another bluetooth mouse, or none will work?

    Thanks for the help.
     
  2. whiteonline macrumors 6502

    whiteonline

    Joined:
    Aug 19, 2011
    Location:
    California, USA
    #2
    Same problem here with MX Master. Seems the problem started with the updated Bootcamp drivers - haven't had time to try older drivers yet.
     
  3. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #3
    Any problems reported in your Device Manager?
     
  4. skaertus thread starter macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #4
    Nothing. No problem reported.
     
  5. skaertus thread starter macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #5
    Which drivers?
     
  6. whiteonline macrumors 6502

    whiteonline

    Joined:
    Aug 19, 2011
    Location:
    California, USA
    #6
    A recent update within BootCamp (Apple updater) included new bluetooth drivers.
     
  7. skaertus thread starter macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #7
    Have you already tried rolling them back?
     
  8. bd4 macrumors member

    Joined:
    Jan 26, 2014
    #8
    Had the same problem, SMC and (!) NVRAM reset solved it for me.
     
  9. skaertus thread starter macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #9
    You did both SMC and NVRAM reset?
     
  10. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #10
    No harm in doing both. I tend to do both together, and I read in these forums that system updates may sometimes need one or the other reset after installing an update.
     
  11. skaertus thread starter macrumors 68040

    skaertus

    Joined:
    Feb 23, 2009
    Location:
    Brazil
    #11
    I have just installed an update to Boot Camp (which updated the bluetooth driver) and the bluetooth mouse was recognized by Windows 10.
     
  12. vance09 macrumors regular

    Joined:
    Aug 8, 2009
    #12
    I am running win10 with a late 2016 MacBook pro, the Bluetooth mouse will not pick up
     

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