Bluetooth not available

Discussion in 'OS X El Capitan (10.11)' started by quick-nik, Apr 23, 2016.

  1. quick-nik macrumors newbie

    Oct 22, 2013

    My new iMac 5k arrived a few days ago, and I have an annoying problem. After every boot, bluetooth is not available and obviously the mouse and keyboard are not working. When I reboot with a USB mouse, bluetooth is working again. But when I shut down and boot the next time, again BT not available. I searched the web and it is suggested to delete bluetooth.plist. That works one time, next boot same problem again.

    Are there any other suggestions what I can do, or do I have to wrap my head around the fact that my new machine is already broken?

    Thanks in advance
  2. MacGizmo macrumors 65816


    Apr 27, 2003
    Return it to an Apple Store and let them figure it out. The problem you're having should not happen to a brand new machine, and it's not you're job to figure it out.
  3. richard2 macrumors regular


    Oct 21, 2010
    England, United Kingdom
    What, if any, third-party software have you installed since you began using your Mac?
  4. quick-nik thread starter macrumors newbie

    Oct 22, 2013
    Finally got in touch with Apple support. They walked me through a PRam reset. Seems that solved the problem for now. But I will definitely have a look at it the next days.

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