Bluetooth not available

quick-nik

macrumors newbie
Original poster
Oct 22, 2013
9
0
Hello!

My new iMac 5k arrived a few days ago, and I have an annoying problem. After every boot, bluetooth is not available and obviously the mouse and keyboard are not working. When I reboot with a USB mouse, bluetooth is working again. But when I shut down and boot the next time, again BT not available. I searched the web and it is suggested to delete bluetooth.plist. That works one time, next boot same problem again.

Are there any other suggestions what I can do, or do I have to wrap my head around the fact that my new machine is already broken?

Thanks in advance
quick-nik
 

MacGizmo

macrumors 65816
Apr 27, 2003
1,403
768
Arizona
Return it to an Apple Store and let them figure it out. The problem you're having should not happen to a brand new machine, and it's not you're job to figure it out.
 

quick-nik

macrumors newbie
Original poster
Oct 22, 2013
9
0
Finally got in touch with Apple support. They walked me through a PRam reset. Seems that solved the problem for now. But I will definitely have a look at it the next days.