bluetooth not avaliable for magic trackpad everyday

gjenkinsedu

macrumors newbie
Original poster
Nov 14, 2018
2
0
Long Beach, CA
My Bluetooth is going unavailable almost everyday on imac: late 2015. I have tried all remedies online and they just work for a day or two. Seems to have started with 10.14 Mojave.

I now have both my trackpad and a backup wired mouse since it is happening so often.
 

TechnicallyTee

macrumors 68000
May 14, 2013
1,592
1,189
Atlanta
I am going through this same issues with my 2017 5K iMac. I was on chat with suppor for like an hour and ran through all the possible fixes and nothing seemed to work.

It will start working fine for a few and then it starts disconnecting once again. Super frustrating for sure. I’m going home today and going to run through all potential fixes again and then If that doesn’t work I’m going to see if something is interfering with it such as a device that’s plugged in via USB.

I have set a Genius Bar appointment for this weekend if all fails and see where it goes from there.
 

gjenkinsedu

macrumors newbie
Original poster
Nov 14, 2018
2
0
Long Beach, CA
I am going through this same issues with my 2017 5K iMac. I was on chat with suppor for like an hour and ran through all the possible fixes and nothing seemed to work.

It will start working fine for a few and then it starts disconnecting once again. Super frustrating for sure. I’m going home today and going to run through all potential fixes again and then If that doesn’t work I’m going to see if something is interfering with it such as a device that’s plugged in via USB.

I have set a Genius Bar appointment for this weekend if all fails and see where it goes from there.
[doublepost=1543426844][/doublepost]I now have noticed that mine will stop working and then later work again for no apparent reason, multiple times a day.
 

TechnicallyTee

macrumors 68000
May 14, 2013
1,592
1,189
Atlanta
I just had someone on twitter tell me to try removing my external hard drive. I have mine attached directly to the iMac via double sided tape on the stand of the iMac and that could be interferring with it. Going to remove it and see how it performs then.
 

kohlson

macrumors 68000
Apr 23, 2010
1,986
537
Intermittent connectivity recently happened to me. After resetting bt on affected devices (Shift-Option while clicking on menubar bt icon; then debug) had no effect, I just replaced it with another. Works like new, which it is ...

I always had trouble with a Magic Mouse on my 2009 Mac Pro. Got a Magic Mouse 2, and it works great!