them: email? no, send it to my phone. i don't have email on my phone.
or
them: 'i have email on my phone? how does that work?'
what normal non-business user has email set up on their phone? i can tell you it's a very slim margin. non-business users use SMS and MMS, they have no use for email on their phone.
not having MMS is absurd as is disabling BT capabilities of the phone. i like certain aspects of the iphone, but all these faults make it impossible to live with as my main phone. it was a great first attempt, but hopefully with V2 of the iphone apple will realize they're making phones, not ipods and see what every other manufacturer offers (BT, usable speakerphone, MMS, video, not breaking hacks, file transfer, copy/paste, editing parts of SMS messages, etc, etc).