Bluetooth trackpad looses connectivity after 10.12.2

Discussion in 'macOS Sierra (10.12)' started by garethjs, Dec 14, 2016.

  1. garethjs macrumors 6502a

    Joined:
    Nov 11, 2008
    #1
    Just updated my late 2015 iMac retina to 10.12.2 and everything is good except for the fact I've lost connectivity a few times today ith my trackpad. It says trackpad disconnected and 2-3secs later re-connects automatically.

    What have they screwed up this time?

    In the 13 months of 24/7 running this iMac, I've never lost connectivty once except for 3 times today alone.
     
  2. kanselmo macrumors member

    Joined:
    Jul 21, 2010
    #2
    27" 2015 retina iMac here as well and I've had something similar. I have the magic keyboard and trackpad (both Apple) and they have been working fine. I did have problems with my Razer Orochi mouse over Bluetooth, though. I'd be able to see it in the devices panel, but it would say "not connected." I reinstalled the driver software and have had only partial luck - the mouse connects sometimes, but I did have it not connect a couple times when waking it from sleep. I'd never had a problem like that with the Orochi before updating to 10.12.2.
     
  3. jedijoe macrumors 6502

    jedijoe

    Joined:
    Oct 13, 2005
    Location:
    Boulder, CO
    #3
    after 10.12.2 my logitech mx master mouse (late 2016 MBP 15 w/touch) won't reconnect after sleep. i have to toggle the power on the mouse / bluetooth many times in hopes of getting it reconnected. using the 2.4GHz dongle works fine. Using it via bluetooth on a Dell Precision 5510 works fine (for days)... 10.12.x has been the biggest turd so far... hopefully 10.12.3 see bluetooth driver updates...
     
  4. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #4
    You can try to remove your devices from System Preferences -> Bluetooth -> Devices list and pair them again.
     
  5. kanselmo macrumors member

    Joined:
    Jul 21, 2010
    #5
    Unfortunately, removing and re-pairing did not change anything. Same with uninstalling and reinstalling the extra software. Unless my bluetooth mouse has just gone to sleep in the past couple minutes, I have to bring up the Bluetooth control panel and keep double-clicking on the mouse there to get it to reconnect. I reported it to both Razer and Apple. Extremely frustrating.

     

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