BootCamp emergency

Discussion in 'Mac Basics and Help' started by iama, Jun 24, 2013.

  1. iama macrumors newbie

    Joined:
    Jun 24, 2013
    #1
    Ok so my school configured my laptop (Macbook air 11 inch)
    I wanted to download windows so I can play more games
    After I downloaded it from the apple store the windows wont work
    when my laptop turns on I hold the option button so I can get on mac but it tells me to put in a password
    Is it my schools password that only the IT department knows
    because nobody has this problem
    PLEASE HELP!!!!!!
     
  2. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
  3. iama thread starter macrumors newbie

    Joined:
    Jun 24, 2013
    #3
    Yes

    I own the mac book air but the school configured it
     
  4. AppleNewton macrumors 68000

    AppleNewton

    Joined:
    Apr 3, 2007
    Location:
    1 Finite Place
    #4
    does it just ask for a password or does it show your user icon on the screen.

    It's either a firmware password or an ecyption/FileVault password.
     
  5. iama thread starter macrumors newbie

    Joined:
    Jun 24, 2013
    #5
    Lock

    It shows a lock sign the background is a light gray
    and i tried putting my password but is doesn't work
    Do you think the school will know the password?
    because i found out that this never happened to anybody else (who doesn't have a school configured laptop)
    For them it works perfectly
     
  6. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #6
    The school has set a firmware password, so yes, they will know it, and they most likely will not give it to you. They would not have set the password if you were the actual owner of the computer.
     
  7. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #7
    Try removing the RAM for at least 15 minutes and then put it back. See if that reset the Firmware password.
     
  8. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #8
    Can't take the RAM out of a Macbook Air.
     
  9. iama thread starter macrumors newbie

    Joined:
    Jun 24, 2013
    #9
    Yes it is my laptop but the school has configured it
     

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